Talent.com
Customer Support Team Leader
Customer Support Team LeaderVirtualVocations • Mcallen, Texas, United States
Customer Support Team Leader

Customer Support Team Leader

VirtualVocations • Mcallen, Texas, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Customer Support Team Leader.

Key Responsibilities

Drive team performance across key metrics such as CRI, CSAT, Retention, and Expansion

Manage team operations, including attendance, scheduling, and performance monitoring

Collaborate with cross-functional teams to improve processes and enhance customer experience

Required Qualifications

1+ year of experience managing a team in a Support organization

3+ years of overall experience in Customer Support

Analytical mindset with experience in data reporting and insights generation

Experience with Support tools like HubSpot or similar is a plus

Telecom or tech support experience is a plus

[job_alerts.create_a_job]

Team Leader • Mcallen, Texas, United States

[internal_linking.similar_jobs]
Customer Support Leadership

Customer Support Leadership

VirtualVocations • Mcallen, Texas, United States
[job_card.full_time]
A company is looking for a Head of Customer Support.Key Responsibilities Lead and develop a high-performing support team, including Support Managers and Specialists Analyze customer feedback dat...[show_more]
[last_updated.last_updated_1_day] • [promoted]
Customer Support Representative

Customer Support Representative

VirtualVocations • Mcallen, Texas, United States
[job_card.full_time]
A company is looking for an Associate Customer Support Representative in the Beauty sector.Key Responsibilities Provide superior customer service via phone, chat, and email Field troubleshooting...[show_more]
[last_updated.last_updated_30] • [promoted]
Team Member

Team Member

1138 - Dave's Hot Chicken - McAllen, TX • McAllen, TX, US
[job_card.full_time]
The Team Member is responsible and accountable for performing specific tasks and duties assigned within the Restaurant including Guest Service, Food prep, Restaurant Cleanliness and Teamwork.The Te...[show_more]
[last_updated.last_updated_30] • [promoted]
Retail Key Holder

Retail Key Holder

Skechers • Mcallen, TX, US
[job_card.full_time]
We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole familycelebrated fo...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Engineer

Customer Support Engineer

VirtualVocations • Alton, Texas, United States
[job_card.full_time]
A company is looking for a Customer Support Engineer in Seoul.Key Responsibilities Respond to technical inquiries from enterprise customers and assist with API integration and optimization Debug...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Agent

Customer Support Agent

VirtualVocations • Alton, Texas, United States
[job_card.full_time]
A company is looking for Customer Support Agents to join their Customer Experience team.Key Responsibilities Manage incoming online chats and support tickets Identify and assess customers' needs...[show_more]
[last_updated.last_updated_30] • [promoted]
Virtual Customer Support Operator

Virtual Customer Support Operator

VirtualVocations • Mcallen, Texas, United States
[job_card.full_time]
A company is looking for a Virtual Store Support Operator.Key Responsibilities Provide front-line customer service by answering calls, responding to emails, and resolving customer concerns Docum...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Georgia Licensed Customer Support Agent

Georgia Licensed Customer Support Agent

VirtualVocations • Mcallen, Texas, United States
[job_card.full_time]
A company is looking for a Remote Customer Support Agent (P&C).Key Responsibilities Respond to inbound calls from existing customers Process service requests, including changes to insurance poli...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Specialist

Customer Support Specialist

VirtualVocations • Alton, Texas, United States
[job_card.part_time]
A company is looking for a CPC Processor Customer Support.Key Responsibilities Process medical record requests by taking calls from patients, insurance companies, and attorneys Document informat...[show_more]
[last_updated.last_updated_30] • [promoted]
Overnight Customer Support Engineer

Overnight Customer Support Engineer

VirtualVocations • Alton, Texas, United States
[job_card.full_time]
A company is looking for an Overnight Customer Support Engineer to join their Customer Support team.Key Responsibilities Provide technical support for Merchants and Partners through the internal ...[show_more]
[last_updated.last_updated_1_day] • [promoted]
Manager of Customer Support Engineering

Manager of Customer Support Engineering

VirtualVocations • Mcallen, Texas, United States
[job_card.full_time]
A company is looking for a Manager, Customer Support Engineering.Key Responsibilities Ensuring the delivery of an exceptional customer experience at scale Setting measurable goals to evaluate an...[show_more]
[last_updated.last_updated_1_day] • [promoted]
Sales Development Representative Team Lead

Sales Development Representative Team Lead

Fastspring • Mcallen, TX, US
[job_card.full_time]
Sales Development Representative Team Lead.FastSpring is seeking a Sales Development Representative (SDR) Team Lead to drive pipeline generation and support our growing North America / Latin Americ...[show_more]
[last_updated.last_updated_30] • [promoted]
Team Leader

Team Leader

SpinXpress • McAllen, TX, US
[job_card.full_time]
Now Hiring : Team Leader – McAllen, TX.Step Into Leadership with SpinXpress.Are you ready to take the next step in your career and make a real impact?. At SpinXpress, we’re redefining the...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Bilingual Customer Support Advocate

Bilingual Customer Support Advocate

VirtualVocations • Mcallen, Texas, United States
[job_card.full_time]
A company is looking for a Premier Service Advocate (Spanish Speaking).Key Responsibilities Partner with Spanish pros and customers to provide tailored solutions Handle 30-40 consultations daily...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Customer Support Team Leader

Customer Support Team Leader

VirtualVocations • Alton, Texas, United States
[job_card.full_time]
A company is looking for a Customer Support Team Leader.Key Responsibilities Drive team performance across key metrics such as CRI, CSAT, Retention, and Expansion Manage team operations, includi...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Senior Manager of Customer Support

Senior Manager of Customer Support

VirtualVocations • Alton, Texas, United States
[job_card.full_time]
A company is looking for a Senior Manager Customer Support.Key Responsibilities Manage a technical support team to deliver high-quality support for products Set objectives, evaluate progress, an...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Specialist II

Customer Support Specialist II

VirtualVocations • Mcallen, Texas, United States
[job_card.full_time]
A company is looking for a Customer Support Specialist II to provide second-line technical support for escalated customer issues. Key Responsibilities Diagnose, troubleshoot, and resolve complex s...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Operations Specialist

Customer Support Operations Specialist

VirtualVocations • Mcallen, Texas, United States
[job_card.full_time]
A company is looking for a Customer Support Operations Generalist.Key Responsibilities Communicates with corporate personnel and external customers, responding to correspondence through various c...[show_more]
[last_updated.last_updated_variable_days] • [promoted]