Senior Account Director

Mortar Advertising has been crafting bold marketing strategies and innovative creative solutions since 2002. Collaborating with industry leaders across technology, healthcare, education, and consumer experiences, Mortar is known for delivering campaigns that resonate, drive results, and generate significant market value for their clients. With specialties ranging from branding, strategic messaging, and identity design to communications strategy, digital marketing, and website design, Mortar operates globally from its headquarters in San Francisco. The team takes pride in blending sharp strategy with daring creativity to create memorable marketing that captivates audiences.

We’re looking for a Senior Account Director to lead key client engagements, drive business growth, and mentor a high‑performing account team. This is a role for someone who loves both strategy and execution, and who thrives in the fast‑moving environment of a small to mid‑size agency.

What You’ll Do

Serve as the senior account lead for multiple B2B clients, guiding brand, marketing, and go‑to‑market strategy.

Cultivate long‑term, trusted relationships with client stakeholders, including those in senior / executive roles.

Lead integrated programs across digital, brand, content, demand generation, and campaign development.

Partner with strategy and creative teams to deliver exceptional work that drives measurable client outcomes.

Oversee project health, forecasting, financial performance, and resourcing across your accounts.

Serve as a leader and mentor, supporting career growth and team performance across the agency.

Actively participate in agency new business, proactively identifying and nurturing prospects (including from your own network), developing strategic approaches to new business inquiries, and leading the creation of proposals, pitch narratives, and RFP responses.

What We’re Looking For

8+ years of account management experience in an advertising, marketing, or creative agency (B2B experience required).

Deep understanding of B2B marketing, messaging, and complex buyer journeys.

Experience working with healthcare / medical device, tech, or SaaS clients strongly preferred.

Proven ability to lead integrated campaigns—including brand development, digital marketing, and demand generation.

Demonstrated success managing large client relationships and complex, multi‑workstream engagements.

Avid, daily use of generative AI tools within all aspects of your job and an openness and enthusiasm for expanding usage.

Strong financial management skills, including forecasting, utilization, and profitability ownership.

Exceptional communication abilities : presenting, writing, strategic storytelling.

Ability to thrive in a nimble, entrepreneurial environment.

Strong presentation and persuasion skills; comfortable interfacing with senior‑level clients.

Mastery of core productivity tools (Microsoft Office, Google Workspace, Keynote).

Experience working with remote, distributed internal teams across multiple time zones.

Bonus : Client‑side marketing or product experience.

Why You’ll Love Working With Us

The chance to make a visible impact—your work directly influences agency growth.

A collaborative team that values creativity, curiosity, and strategic thinking.

A culture that embraces generative AI, experimentation, and smarter ways of working.

Opportunities for leadership, innovation, and shaping the future of the agency and our client relationships.

Mortar operates as a remote agency, with most of our team based in the San Francisco Bay Area. While we welcome candidates from across the U.S., we have a strong preference for Bay Area candidates to best support collaboration and client needs.

Referrals increase your chances of interviewing at Mortar Advertising by 2x.

Seniority Level

Director

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Advertising Services

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