Cognos Server Administration Manager HYBRID

About Rotech

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

Overview and Responsibilities

Job Summary

We are seeking a dedicated Manager, Cognos Server Administration to join our team . In this position, you are responsible to oversee the administration, optimization, and governance of IBM Cognos environments that support enterprise-wide reporting and analytics. Reporting to the Director of Data Analytics & Reporting, this leader will manage a technical team responsible for Cognos server maintenance, platform performance, content governance, and enterprise user support. The ideal candidate will-versed in Cognos architecture and administration, has a proven track record of managing BI infrastructure teams, and is passionate about delivering scalable, secure and reliable reporting solutions. This role serves as a critical liaison between Data Analytics, IT infrastructure, and business users.

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

• Collaborate with IT, DBAs, and Data Engineering to ensure efficient data integrations, performant queries, and reliable refresh cycles
• Develop and maintain technical runbooks, documentation, and standard operating procedures for system maintenance and incident response
• Drive continuous improvements in deployment pipelines, performance, and platform governance
• Ensure system uptime, reliability, and performance through proactive monitoring, root-cause analysis, and capacity planning
• Evaluate and recommend improvements to Cognos architecture and integration with cloud platforms or data lakes as needed
• Lead and mentor a team responsible for the administration of IBM Cognos environments, including system upgrades, patching, server configuration, and platform performance
• Maintain vendor relationships (e.g., IBM, Snowflake, Rivery) and manage support tickets for Cognos platform issues
• Manage and govern the deployment of pipelines for BI assets, including packages, reports, dashboards, and data modules across environments
• Oversee Cognos security administration, including user provisioning, role-based access, and data source credentials
• Oversee intake, privatization, and resolution of system-level support tickets, performance issues and enhancement requests
• Own and manage the full life-cycle of the Framework Manager, ensuring scalability, performance, and documentation
• Partner with Analytics and Reporting teams to provide optimal authoring environments and promote governed self-service reporting
• Represent the Server Administration function in cross-functional meetings and initiatives related to enterprise reporting infrastructure
• Performs other duties as assigned

Travel

Qualifications

Employment is contingent on

Required Education and / or Experience

Preferred Education and / or Experience

Skills and Competencies

Machines, Equipment and Technical Abilities

Physical Demands

Rotech Information

Benefits

Commission for Account Executives

Fixed and variable rate car reimbursement for Area Managers and Account Executives

Meru Health Mental health and Mercer SmartConnect Medicare programs

Livongo Diabetes and High Blood Pressure programs

Healthcare Bluebook and RX Savings solutions programs

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Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.