Associate Business Process Analyst / HNAS

Highmark Inc. Job Posting

This job provides assistance for basic to moderately complex problem solving and understanding of system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May assist with troubleshooting errors, conducting impact analyses, and / or solving data rejection. May perform simple business analyses in one or more operational areas. May identify process gaps and recommend process improvements for efficiencies.

Essential Responsibilities

• Assist with the intake of operational objectives and information gathering. May perform routine research and evaluate basic output requirements and formats. Communicate business operational requirements to internal groups responsible for developing / testing business requirements in various applications.
• Support the coordination, monitoring, and reporting on the progress of projects to ensure adherence to defined project schedule. Communicate effectively with colleagues. Successfully articulate issues, problems, and solutions. Participate in pre-and post-implementation review. Assist in the planning, designing, and facilitation of functional walk-throughs. May require additional support from more experienced team members.
• Assist with small to intermediate cross-functional projects and change initiatives involved in the design and delivery of business process solutions, implementation strategies, and control measures, including scoping, leading, and influencing organizational change related to business processes and models.
• Participate in process improvement meetings and / or discussions.
• Support analysis of the functions and operations of a business area / function and identify problem areas. Assist in the creation of process mapping and document current and future state business processes.
• Recommend process efficiencies, strategies for improvement, and / or solutions to align technology with business strategies.
• Assist in development of desktop procedures and / or training materials.
• Other duties as assigned.

Education

Required

Substitutions

Preferred

Experience

Required

Preferred

Skills

Languages (other than English)

None

Travel Required

0% - 25%

Physical, Mental and Working Conditions

Position Type

Office-Based

Teaches / trains others regularly Occasionally

Travel regularly from the office to various work sites or from site-to-site Rarely

Works primarily out-of-the office selling products / services (sales employees) Never

Physical work site required Yes

Lifting : up to 10 pounds Constantly

Lifting : 10 to 25 pounds Never

Lifting : 25 to 50 pounds Never

Pay Range Minimum : $22.71

Pay Range Maximum : $35.18

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org