Account Director

Account Director

At C.A. Fortune, we aspire to maintain our position as the nation's leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients.

People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. We are committed to living out our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion.

Overview of the Role

The Account Director is a source of truth and trusted client expert for the entire SRW | C.A. team. They instinctively understand people, build strong relationships, and consistently deliver exceptional work. They deeply understand our clients' business and translate that knowledge across internal teams. As a thought leader inside and outside the organization, the Account Director serves as a strategic advisor to clients who rely on them to champion their brand and guide meaningful work.

The Account Director manages key client relationships and collaborates closely with Strategy, Media, Partnerships and Creative to bring integrated campaigns to life from start to finish. They motivate the team to meet client timelines, budgets and expectations, plus go above and beyond to exceed client goals. They manage complex details and make the juggling of many tasks look easy. Simply put, they get shit done.

Salary range $105,000 - $115,000 based on experience, qualifications and skills

Location : Chicago, IL - Hybrid 3 days in office

At C.A. we're not looking for perfection, just people that want to commit to us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you're looking for a sign to apply, here it is!

What You'll Do at C.A. Fortune

• Build and nurture strong, trusting relationships with client partners; serve as their strategic advisor from ideation through execution.
• Lead and manage integrated marketing campaigns across multiple client accounts at once, partnering with Strategy, Creative, Paid Media and Partnerships teams to ensure client goals are reflected in all work.
• Facilitate creative briefs and own assignment briefs to ensure teams are aligned to tasks, timelines, and deliverables.
• Own all project management aspects of the work you lead from timelines to budgets and everything in between.
• Track KPIs, performance metrics, and expectations to maintain accountability and quality across all deliverables.
• Lead all client meetings and internal regroups, reviews, brainstorms, etc.
• Create compelling decks that communicate strategy, spark excitement, and position the agency as a creative leader.

Stay current on digital trends, platforms, and technology; serve as a go-to resource for clients and the team.

Provide business leadership that helps clients grow, evolve, and expand their scopes of work.

Identify opportunities for innovation; enforce processes, ensure quality, and champion best practices across the entire team.

Manage scopes of work, maintain fiscal responsibility, and contribute to new business proposals and pitches as needed.

Uphold agency standards for excellent client service and instill this behavior within the team.

What You Should Bring to the Table

You Will Stand Out If You Have

Perks

Come As You Are

C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.