Talent.com
Customer Service Operations Director
Customer Service Operations DirectorVirtualVocations • Fort Myers, Florida, United States
Customer Service Operations Director

Customer Service Operations Director

VirtualVocations • Fort Myers, Florida, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Director of Customer Service Operations.

Key Responsibilities

Define and build out customer support operations processes

Oversee day-to-day workforce management and ensure high-quality customer service

Manage escalated complaints and provide performance feedback to the team

Required Qualifications

BA / BS from an accredited university preferred

8+ years of experience in customer service and operations

5+ years of experience leading or supervising a customer service team

Ability to complete required compliance training

Process-driven organizational skills with adaptability to new technology

[job_alerts.create_a_job]

Director Customer Service • Fort Myers, Florida, United States

[internal_linking.related_jobs]
Client Director (US / UK)

Client Director (US / UK)

Gan Integrity • Cape Coral, FL, US
[job_card.full_time]
GAN Integrity is a global leader in Governance, Risk, and Compliance (GRC) software, helping organizations build ethical cultures, reduce risk, and make informed decisions with confidence.We're loo...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Manager

Customer Support Manager

VirtualVocations • Fort Myers, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Manager to oversee a team and enhance customer satisfaction.Key Responsibilities Manage a team of Customer Support Engineers and support global custome...[show_more]
[last_updated.last_updated_30] • [promoted]
Director, Operations Finance

Director, Operations Finance

American Oncology Management Company • Fort Myers, FL, United States
[job_card.full_time]
Primary responsibility for supporting all financial aspects of practice operations for the Company's regions under responsibility. thoroughly understanding the results of operations for practices u...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Senior Customer Support Manager

Senior Customer Support Manager

VirtualVocations • Fort Myers, Florida, United States
[job_card.full_time]
A company is looking for a Senior Manager, Global Customer Support.Key Responsibilities Manage and mentor a team of support professionals to ensure high-quality customer interactions Oversee sup...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Accounts Advisor

Customer Accounts Advisor

Aarons • Fort Myers, FL, US
[job_card.full_time]
Customer Accounts Advisor The salary range for this role is $14.This position is also eligible for incentive pay based on performance. Aaron’s Customer Account Advisors serve as coaches to our custo...[show_more]
[last_updated.last_updated_less] • [promoted] • [new]
Customer Accounts Advisor

Customer Accounts Advisor

Aaron's • Fort Myers, FL, United States
[job_card.full_time]
The salary range for this role is $14.This position is also eligible for incentive pay based on performance.Aarons Customer Account Advisors serve as coaches to our customer, driving payment collec...[show_more]
[last_updated.last_updated_30] • [promoted]
Director, Financial Services, Customer Partner (Incentive)

Director, Financial Services, Customer Partner (Incentive)

Kyndryl • Cape Coral, FL, US
[job_card.full_time] +1
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward always pushing o...[show_more]
[last_updated.last_updated_30] • [promoted]
VP, Customer Success

VP, Customer Success

Gartner • Fort Myers, FL, United States
[job_card.full_time]
Gartner Peer Insights, is a ratings and review platform for enterprise-level software and services.Since launching in 2015, we've grown to list +15K technology providers, +28K products and ~750K re...[show_more]
[last_updated.last_updated_1_day] • [promoted]
Director of Operations (Fort Myers)

Director of Operations (Fort Myers)

HealingUS Centers • Fort Myers, FL, US
[job_card.part_time]
Over the past few years, Calusa Recovery has grown into a trusted, patient-centered program delivering high-quality substance abuse and mental health treatment in Southwest Florida.Our mission is s...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Operations Supervisor Scaffolding

Operations Supervisor Scaffolding

United Rentals • Fort Myers, Florida, USA
[job_card.full_time]
If youd like the chance to make your mark with the worlds largest equipment rental provider.Scaffold Operations Supervisor. You will also perform maintenance preventive maintenance and repair of a v...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Pharmacy Operations Manager

Pharmacy Operations Manager

Walgreens • Cape Coral, FL, United States
[job_card.full_time]
Where state and federal laws / regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities. Ensures efficient pharmacy workflow and a positive...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Service Manager

Service Manager

EquipmentShare • Fort Myers, Florida, USA
[job_card.full_time]
EquipmentShare is Hiring a Service Manager.At EquipmentShare were not just filling a role.Were on a mission to transform an industry thats been stuck in the past by empowering contractors and commu...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Vice President of Customer Support

Vice President of Customer Support

VirtualVocations • Fort Myers, Florida, United States
[job_card.full_time]
A company is looking for a Vice President of Customer Support.Key Responsibilities Define and execute the global support strategy to enhance customer experience and platform reliability Oversee ...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Client Success Partner

Client Success Partner

Gartner • Fort Myers, FL, United States
[job_card.full_time]
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understa...[show_more]
[last_updated.last_updated_30] • [promoted]
Director of Operations

Director of Operations

HealingUS Centers • Fort Myers, FL, US
[job_card.full_time]
Over the past few years, Calusa Recovery has grown into a trusted, patient-centered program delivering high-quality substance abuse and mental health treatment in Southwest Florida.Our mission is s...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Oncology Customer Team Leader - Florida

Oncology Customer Team Leader - Florida

Georgia Staffing • Fort Myers, FL, US
[job_card.full_time]
Oncology Customer Team Leader (District Sales Manager) - Florida.Grow and accelerate your career with our Oncology Sales organization and join a team that's driven to make an impact on cancer patie...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Client Success Manager

Client Success Manager

Gartner • Fort Myers, FL, United States
[job_card.full_time]
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understa...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Service Representative

Customer Service Representative

Family Dollar • North Fort Myers, FL, USA
[job_card.full_time]
Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...[show_more]
[last_updated.last_updated_30] • [promoted]