RN Admissions Resource Nurse

JOIN A TEAM THAT IS COMPACT IN SIZE, YET LARGE OF HEART

Hospice of the North Coast hires passionate individuals eager to join our agency's mission: to deliver compassionate, personalized care to patients and their families during end-of-life transitions. We hire individuals who wish to thrive on playing a unique role in a person's life. They are compassionate clinicians and administrative staff who take pride in serving as advocates for each and every patient and who are fulfilled by being part of a very intimate stage of life. Collectively we serve patients, their families, and the community. Are you looking for a fulfilling role that will allow you to make a difference in a patient's life? Please apply today!

Full time in office position - 40 hours - Must be available to work every other Saturday.

Position Summary

The RN Admissions Resource Nurse has primary responsibility for timely scheduling of face-to-face, "home" visits by hospice staff to those inquiring about hospice services' ideally meeting them on the same day as the inquiry. This role will play a crucial role in census development in conjunction with the marketing department. Whether through telephone, fax, or e-mail/website, this role creates each possible customer's first impression of Hospice of the North Coast.

QUALIFICATIONS:

Education:

Completion of high school required; ADN PSN preferred additional coursework in healthcare-related areas strongly recommended.

Credentials:

CA RN License/CHPN preferred.

Experience:

Minimum of two years of healthcare experience required. Must have at least two years of experience in hospice. Track record of customer service excellence required.

Core Competencies:

Knowledge of hospice requirements including Medicare, Medicaid, and private insurance guidelines. Ability to respond timely to the needs of physicians, discharge planners, long-term care partners, patients, and family members. Ability to coordinate services with referral sources, hospice staff, patients, and families. Ability to communicate effectively and work well with others; consistently present with a calming manner and positive attitude. Exceptional listening skills, creativity, and problem solving are vitally important to the time-sensitive nature of the work performed in this role. Must have, or develop quickly, skills to navigate assorted spreadsheets, and our EMR -Matrix Care.

Other:

Valid Driver's License, reliable transportation and auto insurance.

EXCELLENT BENEFIT PACKAGE INCLUDES:

**Health insurance coverage, Medical/Dental/Vision 100% paid by employer

**Matching 401K plan

**Free Life Insurance/LTD plan

**Continuous professional and clinical training

**Generous PTO accrual

**Holiday Pay

**EAP - Employee Assistance Program

**Small service area

**Optional Aflac supplemental insurance

Hospice of the North Coast is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class"), including, but not limited to, veteran status, race, color, sex, religion, gender identity, national origin or disability status.

Disclaimer: For all our employees, we conduct pre-employment drug and physical tests, as well as background checks that include criminal records, employment history, education verification, and an OIG exclusion review.