Security Officer Associate

Security Officer

The Security Officer is responsible for ensuring the safety and security of all patients, visitors, staff, and hospital property. This role involves patrolling buildings and surrounding grounds, monitoring for suspicious activity, and responding promptly to emergencies, disturbances, and safety hazards. The Security Officer enforces hospital policies and procedures, assists with access control, and provides a reassuring presence to maintain a calm and secure environment. Strong communication, observation, and decision-making skills are essential for success in this role.

Essential Functions

• Maintains highly visible foot and vehicle patrols to detect or deter fire, accidents, violations of hospital policies and criminal acts
• Documents information on incident reports and other required documents in a thorough, factual and timely manner
• Assists employees, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests for assistance. Provides access control for secured areas
• Communicates, collaborates with, and provides appropriate information to patients, visitors, and members of the health care team
• Manages verbal / physical conflicts using verbal de-escalation, physical presence, restraint techniques or other appropriate legal force options
• Responds to and investigates suspicious, criminal or emergency situations
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required ongoing training and education, including department specific requirements. Maintains required licensure and certifications

Qualifications

Required

Preferred