Talent.com
Store Protection Specialist
Store Protection SpecialistRoss Stores • Winston Salem, NC, US
Store Protection Specialist

Store Protection Specialist

Ross Stores • Winston Salem, NC, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Store Protection Specialist

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

This position provides a visible presence at the Store entrances / exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest / required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.

Essential Functions

  • Maintaining Safe & Secure Environment
  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances / exits and on sales floor in a Company issued vest / required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Developing Great Teams & Partnerships
  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.
  • Personal and Store Brand
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.
  • Mitigating Theft & Fraud
  • Monitors entrances / exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Minimizing Operational Shortage
  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.
  • Competencies

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required

  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention / security training preferred.
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and / or drug and alcohol testing.
  • Physical Requirements / ADA

  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.
  • Supervisory Responsibilities

    None

    Disclaimer

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    [job_alerts.create_a_job]

    Store Protection Specialist • Winston Salem, NC, US

    [internal_linking.similar_jobs]
    Family Protection Specialist - 100% Commission | Winston-Salem, NC (TSG-20251201-005)

    Family Protection Specialist - 100% Commission | Winston-Salem, NC (TSG-20251201-005)

    Strickland Group LLC • Winston-Salem, NC, US
    [job_card.full_time]
    About The Strickland Group : The Strickland Group is a family-driven, vision-first financial services agency helping families protect and build wealth through life insurance and retirement solutions...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Team Member

    Store Team Member

    Academy Sports and Outdoors • Winston Salem, NC, US
    [job_card.part_time]
    Sales Team Member Fishing and Hunting.Logistics / Merchandising / Operations Positions.High school diploma or general education degree (GED) preferred. Associates or Bachelor's in Criminal Justice prefe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Tobaccoville, North Carolina, us
    [filters.remote]
    [job_card.part_time] +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Support

    Store Support

    Home Depot (Retail) • Winston Salem, NC, US
    [job_card.full_time]
    Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Counselor

    Sales Counselor

    Everstory Partners • Rural Hall, NC, US
    [job_card.full_time]
    Estimated first-year earnings range, including hourly wage and commission : $45,000 - $55,000.Uncapped commission and earnings. This position sells pre-need and at-need funeral services and inventory...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Security Engineer

    Security Engineer

    TEKsystems • Winston Salem, NC, United States
    [job_card.full_time]
    Job Summary : This is an intermediate level position performing duties and tasks as an individual contributor position that works under moderate supervision and is responsible for supporting the Sec...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Stock / Options Trader - Remote

    Stock / Options Trader - Remote

    Maverick Currencies • Winston-Salem, NC
    [filters.remote]
    [job_card.full_time] +1
    Top-ranked proprietary trading firm, Maverick Currencies, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of proprietary trading in its online c...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Scanning Specialist

    Store Scanning Specialist

    RDSolutions formerly RetailData • Winston-Salem, NC, US
    [job_card.part_time]
    The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience.Informed retailers are succeeding, and RDSolutions is providing them with the con...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Mobile Associate, Store-in-Store, Bilingual - Retail Sales

    Mobile Associate, Store-in-Store, Bilingual - Retail Sales

    T-Mobile USA, Inc. • Winston Salem, North Carolina, US
    [job_card.full_time] +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Data Analyst

    Data Analyst

    Quality Talent Group • Lexington, North Carolina, United States
    [job_card.full_time]
    Our client is a leading force in advancing safer, smarter AI technology.Their work has been featured in.They have built a global community of expert contributors and have paid more than.No contract...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Campus Safety Coordinator - PT

    Campus Safety Coordinator - PT

    InsideHigherEd • Salisbury, North Carolina, United States
    [job_card.part_time]
    Campus Safety Coordinator - PT.Rowan-Cabarrus Community College is looking for Part-Time Campus Safety Coordinators on all campuses. The Campus Safety Coordinator position is a staff member who repo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDash • Rural Hall, NC, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Supervisor - #633

    Store Supervisor - #633

    Sheetz, Inc • Winston-Salem, NC, US
    [job_card.full_time]
    Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive atti...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Campus Store Supervisor

    Campus Store Supervisor

    InsideHigherEd • Granite Quarry, North Carolina, United States
    [job_card.full_time]
    The Campus Store Supervisor oversees daily operations and coordinates staffing for the assigned campus location.This role ensures efficient workflow and delivers, high-quality service to both inter...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Justice Reentry Peer Support Specialist (Vaya's Eastern Region)

    Justice Reentry Peer Support Specialist (Vaya's Eastern Region)

    Vaya Health • Danbury, NC, United States
    [job_card.full_time]
    Remote - must live in or near Vaya's Eastern North Carolina counties : Rockingham, Rowan, Alamance, Caswell, Vance, Franklin, Chatham, Person, Granville, or Stokes. Incumbent must reside in North Ca...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Environmental Services Housekeeping

    Environmental Services Housekeeping

    GDI Services Inc US • Spencer, NC, US
    [job_card.full_time]
    GDI provides best in class integrated, high level, facility maintenance services to The United States and Canada.We have more than 30,000 team members who will effectively contribute to the success...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Asset Protection Specialist

    Asset Protection Specialist

    Home Depot (Retail) • Winston Salem, NC, US
    [job_card.full_time]
    The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store / m...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Consultant

    Sales Consultant

    Victra - Verizon Wireless Premium Retailer • King, NC, US
    [job_card.full_time]
    Victra is Verizon's largest premium retailer in the United States.We are seeking Sales Consultants who deliver world-class service to Every Guest. F;From executing Victra's sales process to ...[show_more]
    [last_updated.last_updated_30] • [promoted]