Financial Counselor

Financial Counselor Opportunity

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Financial Counselor with TriStar Skyline Medical Center you can be a part of an organization that is devoted to giving back! TriStar Skyline Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include comprehensive medical coverage, additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing, 401(k) Plan with a 100% match on 3% to 9% of pay, Employee Stock Purchase Plan with 10% off HCA Healthcare stock, family support through fertility and family building benefits, referral services for child, elder and pet care, consumer discounts, retirement readiness, rollover assistance services, preferred banking partnerships, education assistance, colleague recognition program, time away from work program, employee health assistance fund and more. Note : Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the TriStar Skyline Medical Center family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Financial Counselor to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

As a Financial Counselor, you will be responsible for reviewing the Financial Clearance Worklist daily and visiting in-house patients; collecting estimated patient liability amounts; explaining all financial information, responsibilities and working closely with outside agencies to ensure patient's financial coverage. What you will do in this role : Follow AIDET guidelines in all interactions with the patient, demonstrates excellent customer service, in conjunction with the Medicaid Eligibility Staff visit all uninsured patients in-house, provide estimates to patients and / or physicians as requested, generate insurance verification and precertification reports daily and follow up with case management and insurance verification departments as appropriate, follows all guidelines set forth in the Cash Handling policy, utilizes eligibility systems, on-line websites or phone calls to determine insurance benefits and precertification requirements, assist patients with payment arrangements and in co-ordination with the Medicaid Eligibility Staff assists patient with financial applications, contact patient employer, if necessary, for verification of employment, premium status, babies being added to policies. Escalates any concerns as needed to Patient Access Manager / Supervisor, enters pertinent insurance information into the HIS system, enters appropriate notes for all patient encounters, maintain professional image and implement excellent customer service to customers, complete financial analysis and collect estimated patient liabilities, follow up with patients for necessary signatures if they were incomplete at time of hospitalization.

What qualifications you will need : High school diploma or GED preferred, 1 year of related experience required, proficiency in Microsoft Office applications.