Talent.com
Epic Willow - IT Application/ Clinical Application Analyst
Epic Willow - IT Application/ Clinical Application AnalystUMC Health System • San Antonio
Epic Willow - IT Application / Clinical Application Analyst

Epic Willow - IT Application / Clinical Application Analyst

UMC Health System • San Antonio
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas.

Job Summary

Epic Willow Ambulatory (Retail Pharmacy)

IT Application Analyst-Associate is responsible for providing support for Epic and 3rd party applications used by supported departments. This includes implementation, support, maintenance, and optimization of applications, systems, and technologies. This position requires collaboration with other IT teams, leadership, and end users to ensure a cohesive, integrated product offering. This position will work with internal and external stakeholders to understand the operational needs, and then design, and implement solutions that meet those business requirements. Epic is the primary software vendor, but responsibility does include other software vendors. This position will foster a culture of excellence, innovation, and collaboration.

This posting is to reflect the following positions dedicated to the UMC Epic Team.

IT Application Analyst

Or

IT Clinical Applications Analyst

  • RN License to practice professional nursing in the state of Texas required.

Job Specific Responsibilities

  • Design, build, and test Epic and 3rd party applications for implementation, optimization, and ongoing support.
  • Perform comprehensive testing for all designated applications, which encompasses documentation of testing progress, reporting, and resolving identified issues.
  • Responsible for facilitating workflow design and validation in collaboration with end users.
  • Assess and document workflows for assigned applications by interviewing / shadowing users.
  • Determine areas for improvement and optimize workflows for existing applications ensuring that the design and build are completed successfully, clearly documented, and integration testing performed while leveraging best practices.
  • Follow process methodologies, policies and procedures for software support and maintenance to ensure the integrity of electronic data.
  • Recommend technology solutions that can improve the quality and efficiency of clinical and operational processes.
  • Reacts quickly and appropriately to situations, such as anticipating needs, making informed decisions, and seizing opportunities.
  • Responsible for coaching and mentoring junior members of the team.
  • Completes assigned tasks per defined project scope, timelines, and budgets for implementations and may work on multiple implementations at any given time.
  • Responsible for updating assigned requests and project tasks, and effectively communicate status updates.
  • Report risks for projects or requests promptly to the appropriate team members and manager.
  • Participate in coordinating installation of application changes following change control processes.
  • Assess incoming incidents and work to resolve issues, or if unable to resolve, escalate appropriately.
  • Utilize standard departmental process and tools to ensure Service Line Agreement (SLA) compliance.
  • Participate in on‐call coverage responsibilities.
  • Adjust work hours as necessary to accommodate scheduled / unscheduled downtimes and implementations.
  • Perform other related duties and responsibilities as required or requested.

    • Education and Experience

  • High School Diploma or GED (Bachelor’s highly recommended)
  • Minimum of two (2) years recent experience in IT, healthcare, EHR development, and / or implementation
  • Experience with Epic EHR preferred
  • Knowledge of industry standard practices in application support function

    • Required Licensures / Certifications / Registrations

  • Certification in the assigned (1) Epic Application is required within six (6) months of hire and within 2 attempts.
  • ITIL certification preferred
  • If the employee currently holds a clinical licensure or certification, the employee must maintain their licensure or certification in accordance with their respective state governing board. The employee holds complete responsibility for all activities, education, and training required to maintain their clinical licensure or certification.

    • Knowledge, Skills, and Abilities

  • Ability to communicate effectively via verbal or written methods.
  • Ability to interpret and complete technical assignments with minimal supervision and / or guidance.
  • Interact professionally with a diverse group of end users, internal / external teams, and vendors.
  • Knowledge of healthcare operations, workflows, policies, and regulations.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Possesses outstanding analytical and problem solving / resolution skills.
  • Possess general knowledge and understanding of supported applications.
  • Must be able to understand and redefine processes in order to effectively implement technology solutions.
  • Must be detail oriented, well-organized, and demonstrate ownership for project success.
  • Possesses excellent customer service qualities

    • Interaction with Other Departments and Other Relationships

  • Internal : Requires interaction with all UMC departments, medical staff, technical personnel at TTUHSC and UMC Physicians, and future connect affiliates.
  • External : Works with multiple vendors from a support perspective.

    • Physical Capabilities

  • Work is of medium demand; walking, sitting, and standing most of the time while on duty.
  • Occasional lifting of equipment is required.
  • Adequate hand / eye coordination and fine motor skills required for typing.
  • Talking and hearing is essential in dealing with co-workers and customers.

    • Environmental / Working Conditions

  • Works is a well-lighted, heated, and ventilated building.
  • Hours may vary to accommodate the needs of other departments or system maintenance.
  • Many system management functions can only be performed during non-peak hours.
  • Normal work hours are from 8 : 00am – 5 : 00 pm Monday – Friday.

    • UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Request for accommodations in the hire process should be directed to UMC Human Resources.​
    • [job_alerts.create_a_job]

    Epic Willow IT Application Clinical Application Analyst • San Antonio

    [internal_linking.similar_jobs]
    Sr Financial Analyst (Planful)

    Sr Financial Analyst (Planful)

    Wilbur-Ellis Company • San Antonio, TX, United States
    [job_card.full_time]
    Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us!.Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensati...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Cyber Defense Analyst III

    Cyber Defense Analyst III

    Clearance Jobs • San Antonio, TX, US
    [job_card.full_time]
    IT Security Analyst / h2pSalary Range : $215,000 - $225,000 / year / ppDuties : / ppUses information collected from a variety of sources to monitor network activity and analyze it for evidence of anomalous b...[show_more]
    [last_updated.last_updated_30] • [promoted]
    ServiceNow Business Analyst

    ServiceNow Business Analyst

    Leidos Inc • San Antonio, TX, United States
    [job_card.temporary]
    At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, an...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Board Certified Behavior Analyst

    Board Certified Behavior Analyst

    Alpaca Health • San Antonio, TX, US
    [job_card.part_time]
    Start your own ABA practice, powered by Alpaca Health.Alpaca Health helps BCBAs start their own ABA practice.Big corporations often churn out clients and staff in search of greater profit.At Alpaca...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Clinician III OP

    Clinician III OP

    Clarity Child Guidance Center • San Antonio, TX, United States
    [job_card.full_time]
    Provide individual, group and family psychotherapy; provides clinical supervision; conducts clinical evaluations and other clinical and case management functions as assigned.Writes appropriate clin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    CI-HUMINT Analyst

    CI-HUMINT Analyst

    Core One • San Antonio, TX, United States
    [job_card.full_time]
    Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges.In order to ac...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    EPIC EMR IT Analyst, Senior- Professional Billing

    EPIC EMR IT Analyst, Senior- Professional Billing

    UVA Health • San Antonio, TX, US
    [job_card.full_time]
    RELOCATE TO VIRGINIA OPPORTUNITY.Join our esteemed team of healthcare professionals committed to advancing healthcare through cutting-edge research, comprehensive training, and compassionate care.U...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    BCBA Clinical Director

    BCBA Clinical Director

    Action Behavior Centers - ABA Therapy for Autism • San Antonio, Texas, United States
    [job_card.permanent]
    APPLICATIONS ARE REVIEWED DAILY.YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS.Our Patients : An intentional focus on small caseloads with a compassionate care approach. Our Culture : Our Core Values are m...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]
    Patient Care Tech - WIOH

    Patient Care Tech - WIOH

    South Texas Radiology Imaging Centers • San Antonio, TX, United States
    [job_card.full_time] +1
    Do you have the career opportunities as a(an) Patient Care Tech - WIOH you want with your current employer? We have an exciting opportunity for you to join South Texas Radiology Imaging Centers whi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    MHS Genesis Tier 2 Analyst (SCA)

    MHS Genesis Tier 2 Analyst (SCA)

    Peraton • San Antonio, TX, United States
    [job_card.full_time]
    Application Support Tier 2 Analyst.The Application Support Tier 2 Analyst is responsible for providing second level service and support on supported MHS Applications to meet or exceed contract serv...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sr. HRIS Analyst (Workday)

    Sr. HRIS Analyst (Workday)

    Wilbur-Ellis Company • San Antonio, TX, United States
    [job_card.full_time]
    Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us!.Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensati...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Epic Analyst

    Epic Analyst

    University Health • San Antonio, Texas
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Would you like to work for one of the largest and most recognized employers in San Antonio? University Health has an exciting opportunity for you as an Epic Application System Analyst.This is a won...[show_more]
    [last_updated.last_updated_variable_hours] • [new]
    RN Clinical Supervisor - Hybrid Schedule

    RN Clinical Supervisor - Hybrid Schedule

    Aveanna Healthcare • San Antonio, TX, US
    [job_card.full_time]
    Position : Clinical Supervisor (RN).Join a Company That Puts People First!.Aveanna Healthcare is one of the largest private-duty nursing companies in the nation, with a growing presence and an award...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    USELMS Database Analyst

    USELMS Database Analyst

    Leidos Inc • San Antonio, TX, United States
    [job_card.full_time]
    IS / 365 ISRG - JBSALackland, TX.Leidos' Defense Sector is seeking a seasoned.Electronic Warfare (EW) and Technical Intelligence professional. United States Electromagnetic Systems (USELMS) Analyst....[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Employed

    Employed

    Main Methodist Hospital • San Antonio, TX, United States
    [job_card.full_time] +1
    Methodist Healthcare System is recruiting a hospitalist in San Antonio, Texas.Board certified or board eligible in internal medicine. Texas medical license, or eligible for Texas licensure.New flat ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Clinician II-OP PHP Clinician

    Clinician II-OP PHP Clinician

    Clarity Child Guidance Center • San Antonio, TX, United States
    [job_card.full_time]
    Provide individual, group and family psychotherapy; provides clinical supervision; conducts clinical evaluations and other clinical and case management functions as assigned.Writes appropriate clin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Employed Non-Invasive Cardiologist- Competitive Pay with Established Cardiovascular Network

    Employed Non-Invasive Cardiologist- Competitive Pay with Established Cardiovascular Network

    Saint Vincent Hospital • San Antonio, TX, United States
    [job_card.full_time]
    As one of South Texas' largest healthcare provider organizations, Baptist Medical Network's team of healthcare professionals provide care in over 17 communities. Long-standing healthcare system with...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Configuration Analyst I (Service Transition)

    Configuration Analyst I (Service Transition)

    Clearance Jobs • San Antonio, TX, US
    [job_card.full_time]
    Software Engineer / h2pIn support of Network / Cyberspace Operations mission, perform Service Transition Coordination.Analyzes changes of product design to determine the effect on the end product desig...[show_more]
    [last_updated.last_updated_30] • [promoted]