Repair administrator

Benefits :

• 401(k) matching
• Health insurance
• Paid time off

Administrator – Repair Department (Full-Time)

Allure Window Treatments – Fishtown, Philadelphia

About the Role

Are you highly organized, proactive, and great with people? Allure Window Treatments is seeking a Repair Department Administrator to oversee and support the daily operations of our growing repair division. This role is ideal for someone who thrives in a fast-paced environment and enjoys problem-solving, communication, and keeping things running smoothly behind the scenes.

Office hours are Mod - Fri 9am - 5 : 30 pm

Key Responsibilities

Oversee the day-to-day operations of the repair department

Coordinate, schedule, and track repairs from start to finish

Communicate with customers, technicians, vendors, and suppliers

Maintain accurate records of repairs, parts, and inventory

Prioritize tasks to ensure timely and efficient workflow

Provide updates and reporting on repair status and department performance

Handle customer inquiries and resolve concerns with professionalism

Qualifications

Prior administrative experience (repair / service industry preferred)

Excellent communication and customer service skills

Strong organizational and multitasking abilities

Proficient in office software (Microsoft Office, Google Workspace, etc.)

Ability to work independently and collaboratively

Knowledge of technical equipment or repair processes is a plus (not required)