Network Engineer

At Office1 we leverage our winning triangle to create an unparalleled company culture. We align our commitment to our customers with our employee goals. We understand that our employees enable our customers success and that is why we focus on creating opportunities rooted in our employees purpose and passions.

Join Office1 and Shape the Future of IT Solutions

At Office1 we align our employees goals with our commitment to customer success creating a culture that fosters purpose and passion. Since 1995 weve been delivering innovative technology solutions to SMBs and have become one of the fastest-growing managed service providers in the Western U.S.

We are seeking a Network Engineer 2 to join our Managed Services this role you will operate independently across a broad range of systems and network technologies resolve complex escalations lead mid-size projects and serve as an escalation and mentoring resource for junior technicians.

What Youll Be Doing

Escalations and Advanced Troubleshooting

• Own and resolve complex or escalated service tickets
• Guide junior techs through troubleshooting and project tasks
• Proactively identify systemic problems and implement durable long-term fixes

Microsoft 365 Identity and Cloud

• Use Message Trace Quarantine and eDiscovery tools to solve Microsoft 365 mail issues
• Create and enforce mail flow rules and support mailbox and SharePoint migrations
• Migrate systems and workstations to Azure AD (Entra)
• Design and apply Conditional Access policies
• Manage and interpret sign-in logs and Azure permissions

Infrastructure Networking and Virtualization

• Deploy and manage Hyper-V and Azure virtual machines
• Design and implement VLANs VPNs firewall rules and related network configurations

Backup Recovery and Incident Response

• Conduct file and server-level restores verify backup integrity and recommend improvements
• Respond to mid-level incident response situations (e-mail compromise virus cleanup localized ransomware infection)

Projects and Automation

• Write project scopes and plans for 10 to 25 user environments
• Use RMM to run scripts and deploy configurations across multiple endpoints
• Identify automation opportunities and deploy solutions using ConnectWise Automate and Backstage

What You Bring

• 2 to 4 years in IT infrastructure support
• 2 years in network configuration Active Directory and Office 365
• 1 year with Azure AD (Entra) Conditional Access and cloud identity management
• Experience with tools including Sophos ConnectWise Veeam and Unifi
• Security (or equivalent)
• Microsoft certifications aligned to the role (AZ-104 MS-102) are strongly preferred

Specialty Focus Areas (Preferred)

All Network Engineer 2s are expected to develop one or more specialties such as:

• Backup
• Automation
• iTune/JAMF
• Onboarding
• Security (EDR/AV)
• Office 365
• GSuite
• Firewalls
• Infrastructure Support
• Infrastructure Design
• Azure

Diversity

Office1 believes we work more productively and our jobs are more enjoyable when our team includes members with a diversity of backgrounds and life experiences. We take all reasonable steps to seek out candidates with diverse experience and ensure our work environment is welcoming and respectful for everyone on our team.

What We Offer

• Paid time off holidays and vacation
• Comprehensive medical dental and vision coverage with generous contributions
• Supplemental benefits (e.g. STD/LTD life EAP)
• 401K matching
• Onsite parking gym showers and activity rooms

Required Experience:

IC

Key Skills
Load Balancing,Routing Protocols,Network Administration,Network Engineering,BGP,LAN,Computer Networking,IPsec,OSPF,Cisco ASA,Juniper,MPLS
Employment Type : Full-Time
Experience: years
Vacancy: 1