Technical Service Manager, Sweet ProteinGenScript Biotech • Riverside, CA, US
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Technical Service Manager, Sweet Protein
GenScript Biotech • Riverside, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Food science / technology / engineering, bachelor degree or above; 5 years or above working experience of application and formula development, technical support in food & beverage, food ingredients, sweetener or flavor & fragrance industry Strong internal and external communication skills. Elaborate strong approach to quickly identify the cause of customers' technical issues and strong problem-solving skills Familiar with ingredient and end product regulations in the food and nutrition industry Highly motivated and positive to get work done, and the ability to work independently Fluent spoken and write in both English and Chinese is preferred, good communication with the global remote team
Technical Support Manager (Sweet Protein)
Location : United States Remote
The estimated salary range is $100,000 - $120,000 based on experience level.
About the Role :
Bestzyme is currently looking for a Technical Support Manager for our Americas Market. This role will work as a critical technical expert and problem-solver in North / South America, primarily responsible for technical support to achieve sustainable business growth in the food ingredient line. The Technical Support Manager acts as a vital bridge between customers, BD / sales, and R&D, contributing to driving commercial success and product improvement.
Key Responsibilities :
- Visit customers to clearly understand customer's need and provide application solutions to clients, tackling formulation and technology challenges
- Trouble shooting for internal / external customers, provide technical support to customers and align with regional BD / sales to complete the sales target
- Work closely with customers in their new product development projects to help create new product concept
- Collaborate with R&D teams to optimize product performance, refine product testing procedures and develop new solutions
- Monitor industry technology / formulating trends and competitive products to support products positioning
- Participate in industry exhibitions, technical forums, or customer seminars, convey product value to the market as a technical representative
Qualifications :
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Technical Service Manager Sweet Protein • Riverside, CA, US
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