Administrative Specialist - Vehicle Titles

Job Description

Job Description

Fleet Titles Specialist

This administrative role is responsible for processing vehicle titles and license documents for client accounts. Follows up with clients on missing requirements and with state / local offices or suppliers to ensure each transaction is completed by the due date.

RESPONSIBILITIES

• Processes the necessary paperwork to ensure that all vehicles are properly titled and licensed
• Processes paperwork via online system and follows all online compliance laws
• Maintains online inventory and monies on account for processing
• Reviews documentation to identify and correct any inconsistencies in the documentation
• Processes any additional requests for customers or internal departments
• Interfaces as necessary with local and out-of-state title agencies, auction personnel, wholesale buyers, customers, dealer associations, manufacturers, internal personnel, etc.
• Mails titles, memo titles, plates, registrations, etc. to appropriate external or internal customers
• Enters all appropriate information into computer system and / or customers
• Responds to inquires on the status of title processing or other matters. Investigates questions or problems and takes action to resolve the problem. Refers only the more difficult problems to supervisory personnel. Keeps supervisor advised of any particular or recurring problems or significant customer service issues
• Processes check requests in payment of title fees, sales tax and / or to obtain reimbursement for funds spent by customers that are the company’s responsibility and verify that all checks have been processed and accounted for on the check register and daily check report

REQUIREMENTS :

Drug Free Employer

Work schedule is 8 hours with the option to start schedule from 7 : 30am to 9 : 00am and end 4 : 30p to 6 : 00pm. After training is completed there is an option for one work from home day.