Customer Service Representative

Job Description

Job Title : Customer Service Representative

Pay Rate : $19.70 / hr

Location : Alexander, AR

Area Code : 501

ZIP Code : 72002

Start Date : Right Away

Keywords : #CustomerServiceRep #CSRJobs

Benefits :

On the job training, with cross training for other skilled positions and opportunities for advancement. The aerospace business is growing and we are continually training and promoting up from within.

• Medical, Dental, Vision, Retirement savings options, tuition reimbursement, performance increases and career advancement. Award winning team with exceptional work environment.
• Six Paid Statutory Holidays after 90 days probationary period.
• One Week Paid Vacation Bonus after six months / 1960 regular hours.
• Weekly pay by direct deposit.
• Performance Reviews (and compensation reviews)

Responsibilities :

• May respond to e-mail inquiries.
• Customer service is the primary function, but may include minimal selling or promotion of products or services.
• May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Requires ability to navigate a computerized data entry system or other relevant applications.
• Handles customer service inquiries and problems via the telephone and records consistent problem areas.
• Calls are basic and routine.
• Uses computerized system for tracking, information gathering, and / or troubleshooting.
• Requires limited knowledge of the organization, products, and / or services.

Education and Experience :

• High school diploma / GED
• 3-5 years related experience

Skills and Knowledge :

• Good comprehension of the English language, both written and verbal.
• Basic computer skills.
• Great intrapersonal skills
• Great communication skills

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at http : / / www.belcan.com

Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract / temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at http : / / www.belcan.com.