We are looking for someone to join our amazing tech support team.
Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.
Strong work ethic : you won't be micromanaged but you will be expected to produce great work and have very happy customers.
Flexible : you'll deal with a wide range of tickets so you'll need to able to adjust on the fly.
Professional : provide exceptional service to all users.
Requirements :
Bachelor's degree or equivalent
Entry level to 1 year experience with customer service, customer success, account management, & social media
Tireless work ethic that is up for the hustle-and-bustle of a tech startup
A desire to learn and understand everything-become a product expert
Energetic, positive attitude is a must. We definitely love to laugh and have fun!
Excellent verbal and written communication skills
Highly organized with demonstrated attention to detail
Candidates must be authorized to work in the US
Specific responsibilities include...
Create an exceptional personal experience for CMB customers
Become a product expert
Serve as the primary contact between the customer and the company, answering all types of customer inquiries via email
Troubleshoot and resolve customer issues, bugs, and complaints with care
Contribute to product planning by providing customer feedback to management to improve customer experience
Potential to work cross-functionally with product, engineering, marketing, and QA. Show us what other skills you have and we'll put them to use!
Tech Support • 93388 Bakersfield, CA, US
We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo...[internal_linking.show_more]
Kern Community College District.Bakersfield College -- Panorama Campus, CA.Below is our job description for this position.Important Instructions & Additional Information.Under the direction of assi...[internal_linking.show_more]
Computer Information Systems Instructor, Full-time faculty (Ridgecrest).Kern Community College District.Below is our job description for this position.Important Instructions & Additional Informatio...[internal_linking.show_more]
Computer Information Systems Instructor - Part-time Adjunct Pool.Kern Community College District.Bakersfield College -- Panorama Campus, CA.Below is our job description for this position.Important ...[internal_linking.show_more]
Computer Information Systems Part-time Adjunct Pool - Online.Kern Community College District.Below is our job description for this position.Important Instructions & Additional Information.Kern Comm...[internal_linking.show_more]
Computer Science Instructor, Full-time Tenure Track (BC).Kern Community College District.Bakersfield College -- Panorama Campus, CA.Below is our job description for this position.Important Instruct...[internal_linking.show_more]
Kern Community College District.Below is our job description for this position.Important Instructions & Additional Information.The Counseling Department at Porterville College is seeking a faculty ...[internal_linking.show_more]
We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo...[internal_linking.show_more]
We’re looking for a PayPal Technical Support Advisor to perform responsibilities as a Technical Support Advisor.Deliver outstanding service to customers and colleagues.Stay adaptable to changing pr...[internal_linking.show_more]
You have the power to make miracles for our families.If you’ve previously had a healthy pregnancy, you may qualify to help intended parents grow their family via IVF and receive $60,000-$100,000+ i...[internal_linking.show_more]
As a Home-Based Sales Support, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and e...[internal_linking.show_more]
Basic Life Support (BLS) Instructor - Part-time Adjunct Pool.Kern Community College District.Bakersfield College -- Panorama Campus, CA.Below is our job description for this position.Important Inst...[internal_linking.show_more]
Health Information Technology Instructor - Part-time Adjunct Pool.Kern Community College District.Bakersfield College -- Panorama Campus, CA.Below is our job description for this position.Important...[internal_linking.show_more]
System Support Specialist I (Ridgecrest).Kern Community College District.Information Technology Services.Below is our job description for this position.Important Instructions & Additional Informati...[internal_linking.show_more]
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...[internal_linking.show_more]
Kern Community College District.Information Technology Services.Below is our job description for this position.Important Instructions & Additional Information.Under the direction of the Assistant D...[internal_linking.show_more]
Temporary (PE) - Students of Concern Liaison.Kern Community College District.Temporary -- Professional Expert.Bakersfield College -- Panorama Campus, CA.Below is our job description for this positi...[internal_linking.show_more]
Vice President, Student Services (PC).Kern Community College District.Management - Educational Administrator.Below is our job description for this position.Important Instructions & Additional Infor...[internal_linking.show_more]
