Manager, Client Innovation, GISI Ignite

Manager,

Client Innovation, GISI Ignite

About GISI Ignite and Palladium :

GISI is a global, employee-owned family of companies focused on

construction, infrastructure, earth and environment, and global development.

GISI Ignite is GISI's newly launched centralized technology and innovation

team, built to strengthen how our operating companies deliver projects and

provide expert guidance on AI, data, and digital solutions. We develop

scalable platforms, drive workflow modernization, and help operating companies

apply cyber-physical solutions that strengthen the performance, resilience, and

safety of major capital programs.

Palladium, a GISI company, works to design, develop and deliver

• positive impact on the lives and livelihoods of people around the globe;

broaden access to health, water, power, and infrastructure; build enduring,

sustainable, and transformative institutions and market systems to address

global challenges; and conserve the natural world. We operate in over 90

countries and have a workforce of 2,000 talented, motivated, and diverse staff around

the world. This role is hired through Palladium, the operational platform

for Ignite.

This Opportunity :

The Manager, Client Innovation is a client-facing leader

responsible for coordinating and delivering innovation initiatives across

GISI's priority sectors, including Critical Minerals & Energy,

Education, Utilities, and Healthcare.

This role serves as the connective tissue between strategy and

execution - translating client needs into structured work plans, guiding

solution development, and ensuring multidisciplinary teams deliver high-quality

outcomes. Managers apply systems thinking and a multi-disciplinary

problem-solving approach to analyze client ecosystems, design solution

concepts, and oversee pilot implementations.

Managers operate confidently across multiple projects, balancing

client engagement, delivery leadership, and internal coordination. They play a

key role in shaping the client experience and advancing GISI Ignite's

innovation capability across regions and operating companies.

Location and Compensation :

The is a hybrid position based out of GISI's Newport Beach, CA

office with potential client travel.

For our prospective employees in the United States, please note

that the full-time equivalent annual base salary for this position is expected

to range from $120,000 to $150,000, and successful candidates may also be

eligible for additional, variable incentive compensation dependent on the role.

For part-time employees, the salary will be prorated based on the actual number

of hours worked.

Please be advised that a final salary offer will be based on

various factors, including but not limited to your qualifications, education,

experience, skills, seniority, performance, and GISI / Palladium's business or

organizational needs.

If you have any questions or concerns regarding the compensation

for this position, please do not hesitate to reach out to us. We value your

interest in our company and appreciate the opportunity to discuss this

opportunity with you.

Reporting Lines :

The role reports to the Client

Innovation Director - US / APAC / MENA-Europe

Primary

Roles and Responsibilities :

Client Engagement & Advisory

Build trusted relationships with mid- to senior-level client stakeholders across energy, utilities, education, and institutional environments

Lead discovery activities-including interviews, workshops, and field assessments-to surface operational challenges and transformation needs

Support Senior Managers in identifying cross-sector patterns, strategic themes, and high-impact innovation opportunities

Solution Design & Innovation Delivery

Lead development of innovation concepts, transformation pathways, and solution requirements

Apply systems thinking to diagnose pain points, map system interdependencies, and identify actionable leverage points

Use a multi-disciplinary approach to evaluate people, process, technology, and governance components of potential solutions

Develop prototypes or low-fidelity software concepts when needed to illustrate solution value

Program Management & Execution

Oversee day-to-day delivery of innovation engagements, coordinating workstreams across GISI operating companies and technical teams

Develop detailed project plans, manage dependencies, track milestones, and ensure alignment with client expectations

Identify risks, issues, and mitigation strategies, escalating complex challenges appropriately

Ensure quality and consistency in deliverables and client communications

Team Leadership & Collaboration

Analysis, Insights & Reporting

Lead preparation of client-ready deliverables including assessments, business cases, process maps, and solution architectures

Track engagement KPIs, client satisfaction, and pilot outcomes to inform future phases of work

Generate insights on market trends, client needs, and technology developments that may influence GISI's innovation priorities

Essential

Criteria :

6-9 years of experience in

consulting, innovation, digital transformation, or operations-focused

roles

Bachelor's degree in

Engineering, Business, Technology, or related field; Master's degree

preferred

Strong experience with

multi-disciplinary problem solving, systems thinking, and structured

analysis

Demonstrated comfort working

across asset-intensive or institutional sectors (energy, utilities,

education, healthcare, safety)

Core

Abilities Required :

Operates fluidly between strategic framing and hands-on delivery, providing clarity, structure, and direction to teams and clients

Thrives in multi-stakeholder environments, translating diverse inputs into coherent solutions and action plans

Builds trust-based relationships through credible facilitation, thoughtful problem solving, and reliable execution

Champions innovation as a system of continuous improvement, helping clients embed practices, capabilities, and cultural readiness

Skills :

Design Thinking Practitioner / Agile Certified or Equivalent Experience

Systems Mapping and Scenario Planning (proficient)

Software Prototyping Tools (Figma, PowerApps, Cursor / Windsurf, Miro, or similar)

Data Analytics & Visualization Tools (Power BI, Tableau, Excel)

Proven ability to lead

workstreams, manage client interactions, and deliver complex,

cross-functional initiatives

Applications

will be accepted on a rolling basis. We encourage you to apply early as the

position may close once a suitable candidate is found.

All

qualified applicants will receive consideration for employment without regard

to race, color, religion, sex, sexual orientation, gender identity, national

origin, disability, age, or status as a protected veteran.

Should

you require any adjustments or accommodations to be made due to a disability or

you are a neurodivergent individual, or for any other circumstance, please

email our team at accessibility@thepalladiumgroup.com and we will

be in touch to discuss.

Safeguarding - We define

Safeguarding as "the preventative action taken by Palladium to protect our

people, clients and the communities we work with from harm". We are committed

to ensuring that all children and adults who come into contact with Palladium

are treated with respect and are free from abuse. All successful candidates will be subject to

an enhanced selection process including safeguarding-focused interviews and a

rigorous due diligence process.

Apply now

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