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Extended Stay America Fort Wayne North - Front Desk Agent
Extended Stay America Fort Wayne North - Front Desk AgentAimbridge Hospitality • Fort Wayne, Indiana, United States, 46802
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Extended Stay America Fort Wayne North - Front Desk Agent

Extended Stay America Fort Wayne North - Front Desk Agent

Aimbridge Hospitality • Fort Wayne, Indiana, United States, 46802
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  • [job_card.full_time]
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Extended Stay America Fort Wayne North - Front Desk Agent

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS / RESPONSIBILITIES

  • Customer Service Excellence : Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
  • Communication : Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
  • Problem-Solving : Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
  • Multitasking Ability : Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
  • Financial Skills : Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.

    • After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

  • Now offering Daily Pay ! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

    • PROPERTY INFORMATION :

    Welcome to Extended Stay America - Fort Wayne - North. Fort Wayne, Indiana is a charming Midwestern town with lots of museums and festivals throughout the year. During your visit, book a suite with Extended Stay America and enjoy convenient amenities like a fully equipped kitchen and more.

    Application deadline for Colorado positions :

    PI0b013e34cdcd-30511-39018693

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    Fort Wayne • Fort Wayne, Indiana, United States, 46802

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