Travel Coordinator

Job Description

Job Description

OUR COMPANY :

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO :

The Travel Coordinator plays a key role in supporting our employees by managing all aspects of travel planning and coordination. This position works closely with regional team leads across the U.S. to ensure efficient, cost-effective, and safe travel arrangements for employees traveling to and from customer sites. The role requires exceptional organisational skills, attention to detail, and proactive communication.

• Hours : 10 : 30am – 7 : 00pm
• Weekend Coverage : 1 in 5 weekends (subject to change based on team rotation)

KEY RESPONSIBILITIES :

Collaborate with regional team leads to coordinate all travel logistics for field engineers.

Maintain and update work schedules and planners to accurately reflect job

assignments, completion dates, and engineer availability.

Organise and manage all travel arrangements including flights, accommodation, transportation, and related logistics, ensuring they align with contractual timelines and company policy.

Source and book the most efficient and cost-effective travel options while prioritising employee safety and comfort.

Communicate travel details, updates, and changes promptly to employees and stakeholders.

Address engineer inquiries with professionalism, empathy, and efficiency.

Take ownership of assigned tasks, ensuring deadlines and priorities are consistently met.

Collaborate effectively with the wider Field Operations team to support smooth planning and scheduling.

Maintain an understanding of other team roles and provide support or coverage as needed (e.g., during holidays, sick leave, or high-demand periods).

Report issues or challenges promptly to senior team members to ensure timely resolution.

Uphold strict confidentiality standards at all times.

Manage expense authorisations within agreed limits and maintain accurate financial

records.

Keep all administrative systems, records, and trackers such as leave planners are organised and up to date.

Provide regular progress updates and reports to the Operations Manager.

Participate in out-of-hours duties on a rotational or as-needed basis.

Complete all required or assigned training to support professional development and operational needs.

Perform other related duties as required, in line with skills and competencies.

ESSENTIAL CRITERIA :

Proven experience in travel coordination, scheduling, or administrative support.

Strong organisational and time management skills with the ability to handle multiple

priorities.

Excellent communication and interpersonal abilities.

Proactive, detail-oriented, and solution-focused mindset.

Proficient with standard office software and scheduling tools.

Team-oriented with a flexible and adaptable approach to work.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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Pay Range

$50,000—$60,000 USD