Director of Brokerage Sales & Operations

Our client is a family owned and operated company. They are a modern trucking company, blending old-school trucking with digital technology. The company has been in business since 2016 and servicing customers in retail, food, and e commerce industries including Fortune 500 corporations, and currently operates over 200 units of equipment.

Our client is a transportation company servicing 48 states and operating out of 3 terminals in Philadelphia, PA, California, and headquartered in Chicago, IL specializing in Truckload, Less-Than-Truckload, and Expedited services.

This company is a premier third-party logistics provider and logistics management company delivering above industry service along with cost-saving transportation solutions throughout North-America. They are Canadian Authorized and HazMat Certified, and a newly developed brokerage division.

Director of Brokerage Sales & Operations
Our client is seeking an experienced and knowledgeable individual to oversee all brokerage & asset-based operations for their growing organization. This position is responsible for leading a team, growing the brokerage arm of the company, and selling the company’s service offerings to potential clients. This person should be a subject expert on the 3PL industry, maintaining up-to-date knowledge of market and historical trends, and ideally has experience in the HazMat and / or Pharmaceutical space. The ideal candidate is an adaptable and polished leader who has a clear vision of growth and improvement for the company and its offerings.

Job Type: Full-time/hybrid

Responsibilities:

• Build out the brokerage division through ambitious sales tactics and provide operational support to provide an excellent customer experience.
• Prospect for and identify new customers for the company’s brokerage.
• Identify customer pain points and offer logistics solutions to add value to their business.
• Negotiate rates with customers to fit their needs and drive profitability for the company.
• Inspire and lead direct reports (currently two: one Customer Sales and one Carrier Sales Representative) to provide exceptional service and promote the company’s value.
• Provide leadership and strategic direction for brokerage and asset-based operations, including ideation and implementation of new processes.
• Identify workforce needs, conduct interviews, and make hiring decisions to benefit the future of the organization.
• Ability to thrive in a hybrid work environment.

Experience:

• 7-10+ years of related industry sales and operations experience.
• 7+ years of proven success leading a team.
• Subject matter expert in the 3PL/brokerage space.
• Prior HazMat & Pharmaceuticals experience/exposure is preferred.
• Current knowledge of industry and market trends.
• Strong problem solving abilities and flexibility to adapt to market conditions.
• Driven and self-motivated individual with a sales hunter mentality.
• Excellent time management, organization, and communication skills - oral, written, and over the phone.
• Polished and professional individual who is a fierce negotiator and a natural leader.
• Embraces change, brings innovative ideas, and has demonstrated capability to implement strategies and grow a brokerage organization.

This position offers a competitive base salary + commission.


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