Patient Insurance Advocate

Patient Insurance Advocate

Pay :

$24 - $25 per hour (Contract : 3 months, with potential for permanent placement)

Location : Sandy Springs

Summary :

Seeking a detail-oriented Patient Insurance Advocate to serve as the vital link between clinics, patients, and insurance providers. This role ensures all patient account information is accurate and complete prior to appointments, facilitating timely and efficient care. The ideal candidate will possess strong communication skills and experience in insurance verification to support smooth financial and administrative operations within a medical setting.

Requirements :

High School Diploma or equivalent

Minimum of 2 years of experience in registration and / or insurance verification in a healthcare environment

Knowledge of medical terminology preferred

Excellent oral and written communication skills

Strong interpersonal skills and team-oriented mindset

Proficiency in Microsoft Office Suite

Responsibilities :

Verify insurance coverage and benefits for new and returning patients

Obtain authorizations and referrals as required

Ensure that all insurance and eligibility details are entered accurately and promptly into the system

Collect co-pays, deductibles, and out-of-pocket expenses at the time of service

Assess and advise patients regarding their financial responsibilities and insurance benefits

Expedite financial assistance processes for patients unable to meet their obligations

Coordinate with front desk staff on benefits, past due accounts, income verification, and load / update copay / deductible amounts

Review schedules daily for expired plans, new patients, and outstanding balances

Perform other related duties as needed, including adaptations due to COVID-19 protocols

Benefits :

Consistent work with potential for permanent employment

Opportunity to work in a collaborative healthcare environment

Competitive hourly compensation

Chance to contribute to patients' financial satisfaction and well-being

Note :

This position is not remote; on-site presence in Sandy Springs is required.

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