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Assistant Property Manager
Assistant Property ManagerConfidential • Phoenix, AZ, United States
Assistant Property Manager

Assistant Property Manager

Confidential • Phoenix, AZ, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

The Assistant Property Manager supports the Property Manager(s) and others in managing all aspects of a single property or portfolio of commercial, industrial, or retail properties including marketing, operations, and financial activities.

Essential Duties and Responsibilities :

  • Ensure services are provided consistent with policies, procedures, regulations, and contractual obligations and standards.
  • Review and recommend approvals for accurate payment of vendor invoices following the terms of the management agreement, LPC policies, and property management approval authorization limits.
  • Assist Property Manager(s) in preparing and delivering timely, accurate, and complete monthly reports and budget packages according to client requirements.
  • Assist in collecting data and / or drafting tenant rent and Common Area Maintenance (CAM) reconciliations or Escalation (OpX) recovery charges.
  • Assist, and coordinate with, lease administration and accounting on all lease administration activities including lease set up, lease changes, reporting, etc. using various company or client systems.
  • Assist in coordinating tenant move-ins and move-outs, and "walks-through" spaces with Property Manager(s), tenants, and tenant improvement department; maintain vacant spaces in "tour ready" condition.
  • Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly.
  • Coordinate contract documents, purchase orders, and other documents related to procuring goods and services at the property; assist in coordinating vendor deliveries and property services.
  • Assist with bidding activities.
  • Review tenant billings for accuracy and approval; review aging reports and collections efforts.
  • Assist in performing regular property inspections; recommend alterations, maintenance, and reconditioning; work with contractors / vendors.
  • Assist with developing plans, and preparing for, emergency response using company or client formats; ensure resources, supplies, and backups are in place to effectively recover from adverse events; assist in organizing drills and other training.
  • Contribute through thoughtful and proactive execution of clearly defined duties, methods, and tasks; contribute to team performance through suggestions to improve systems, processes, and procedures.
  • Assist with client communications; prepare and deliver timely, accurate, and complete reports.
  • Perform other duties as assigned.

Qualifications :

  • Bachelor's degree (BA / BS) preferred with 1-2 years of related experience and / or training; or a combination of education and experience; experience with commercial office, retail, and / or industrial properties is highly preferred
  • Intermediate skills with Microsoft Office Suite required
  • Ability to effectively communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a straightforward, professional manner, keeping the appropriate customer(s) informed / updated as needed
  • Knowledge of financial terms and principles; ability to calculate figures such as percentages, discounts, markups, and / or commissions
  • Ability to comprehend, analyze, and interpret documents and solve problems involving several options in situations
  • Intermediate level of analytical and quantitative skills required
  • Strong organizational skills with an inquisitive and entrepreneurial mindset
  • Proven track record for delivering excellent internal and external customer service; ability to successfully interact / communicate with tenants / vendors / contractors as well as teammates and leadership team
  • Must possess the desire to lead and receive instruction on development of leadership skill set
  • Ability to build consensus in work groups, listen actively, and create mutually beneficial resolutions
  • Ability to travel daily to assigned properties as necessary
  • Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client
  • Ability to read and write English in order to understand manuals and procedures, and to write reports
  • Physical Requirements :

    Ability to sit / stand / walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing / understanding spoken words; lifting and carrying up to 20 lbs. NOTE : Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and / or rigorous testing.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    This position is 100% in-office . The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

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