Consultant: Medical Claim Auditor

Consultant (Medical Claim Auditor)

At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Our Consultant (Medical Claim Auditor) is an integral part of the Medical Audit Team and is responsible for performing and supporting audits (medical, dental, vision, operational, Medicare, behavioral health and pre/post-implementation, etc.) to validate that the coverage of a claim and the payment of such claim are in compliance with the contractual, regulatory and custom plan guidelines. Consultants must show exemplary attention to detail, organizational skills and an ability to manage time efficiently and handle changing or conflicting priorities. Consultants' job requirements include but are not limited to:

• Performance of audits for any healthcare plan (i.e. medical, dental, vision, behavioral health), pre/post implementation audits and special projects as assigned.
• Review and understand all aspects of a client's benefit plan and corresponding documents.
• Review and evaluate Administrative Services Agreement between the employer and Administrator.
• Evaluate the results of the initial claim data (Electronic Risk Assessment) and determine valid audit samples for review and response by the Administrator.
• Work with dedicated data analytics team to define and translate plan provisions for testing purposes ensuring that the scope of the audit is in line with the statement of work and client commitments.
• If needed, travel to the Administrator to conduct on-site claim audit (Occasional travel may be required by the Administrators).
• Work collaboratively with Administrator and Sr. Consultants to resolve exceptions, review supporting documentation and make final claim error determination.
• Ensure audit timeline is adhered to and deliver high level of service to Clients.
• Prepare and present detailed audit reports which clearly articulate the audit findings and recommendations to the Administrator and Client.
• Work collaboratively within the audit team as well as with internal and external customers.
• Participate in team meetings, conference calls, WebEx's etc.
• Interact directly with clients and respond to client requests, develop strong relationships with clients.

About You

Required: Bachelor's degree and 5 or more years client coordination and/or claims management experience, OR High School degree with 3 or more years experience

Preferred: 1-3 years' experience in medical claims consulting, auditing or other applicable medical claims industry experience. Must demonstrate a high level of medical claims or benefit administration knowledge - Medicare experience a strong plus. Proficient in the use of Microsoft Office suite of programs (Word, Excel, PowerPoint). Excellent oral and written communication skills required. Excellent organizational and time management skills. Personable communication style, positive outlook and self-confidence. Ability to multi-task and acclimate to changing priorities without losing focus. Attention to detail and ability to clearly explain thought process in reaching documented conclusions. Self-directed individuals who require little supervision and can manage multiple projects effectively to ensure deadlines are met. Team player with a strong work ethic.

Compensation and Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.