Technical Analyst

Job Description

Job Description

Job Description

Job Title : Technical Analyst

FLSA Status : Exempt

Department : Information Technology

Reports to : Manager, Business Analysts

GENERAL DESCRIPTION / PURPOSE :

The role of the Technical Analyst is to act as a technical resource to provide software solutions that meet the technical requirements of Loram’s internal customers.

ESSENTIAL JOB FUNCTIONS :

Functional and Technical Skills

• Create custom PL / SQL solutions within our ERP and mobile apps system.
• Provide system administration functions for ERP and Mobile applications
• Develop, test, and deploy code into the appropriate environment.
• As part of code development, overlooking and maintaining control versions like GitHub.
• Identify and resolve complex production issues. Monitor system processes to guarantee high uptime.
• Prepare technical documentation for code and design changes and debug, monitor, and troubleshoot end-user applications. Develop and implement procedures and documentation for software system testing, data validation, and training.
• Generate and compile reports based on findings, complete with probable cause and potential solutions to systems issues
• Create basic reports from SQL / Oracle database using appropriate tools.

Operational Excellence

Qualifications

REQUIRED QUALIFICATIONS :

Education : Bachelor’s Degree in IT / Computer Systems or similar technical field

Experience :

PREFERRED QUALIFICATIONS :

3+ years of Enterprise resource planning (ERP) Systems experience preferably IFS

3+ years C# development experience

1+ years’ experience with mobile app workflow development preferably Novacura

1+ years’ experience with Boomi or similar integration software

WORKING CONDITIONS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

Equal Opportunity Employer :

Loram is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and respectful workplace. We make all employment decisions based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, veteran status, or any other characteristic protected by applicable laws in the countries where we operate, including the Equality Act 2010 in the UK, relevant U.S. federal, state, and local laws, Brazil’s anti-discrimination provisions under the Consolidation of Labor Laws (CLT) and Federal Constitution, India’s Equal Remuneration Act and Rights of Persons with Disabilities Act, Australia’s Fair Work Act 2009 and applicable state and territory legislation, and Canada’s human rights protections under the Canadian Human Rights Act and applicable provincial or territorial laws.

Benefits :

Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.

Compensation :

Loram determines compensation based on factors such as skills, competencies, education, and / or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.