Solutions Engineer

Solutions Engineer, Mid-Market, US Public Sector

Meet the Team

You will be part of one of Cisco's fastest-growing, disruptive, and innovative sales teams and the talent engine for Cisco Sales. We serve our customer's life cycle through a series of selling motions to drive higher value and an optimal experience from Cisco solutions.

We succeed because we listen to our customers and anticipate their needs as the market shifts and technology transitions accelerate. Our customers are versatile and adopt technology fast to serve students, citizens and civil servants and strengthen their communities. We are confident our sales model provides you with unlimited opportunities to succeed at Cisco. Our culture is one of support and empowerment.

The Global Virtual Sales and Engineering (GVSE) team is a dynamic and multicultural team that consistently delivers technology sales, contributing to profitable growth. We are accountable for the entire SMB and Mid-Market segment globally. We connect Cisco customers with solutions that can transform their businesses and change the world for the better. You will significantly impact how customers are driving value from these solutions and technology offers.

You will discover an innovative, flexible, and award-winning working environment using the latest Cisco technologies to enable and empower you to perform to the very best of your abilities. Our teams can adapt quickly to market changes and are highly encouraged to give back to our local communities.

Your Impact

Cisco is seeking a Solutions Engineer (SE) with a primary skillset in Enterprise Networking and secondary knowledge in one or more of the following areas : Cyber-Security, Cloud / AI, and Collaboration. The Solutions Engineer is a customer-focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco's product and services portfolio.

The SE will partner with our specialist Inside Account Executives (iAE) in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating BoMs, and running proof of concept activities. The SE will partner, consult, influence, and design solutions to allow the customer to meet their desired outcomes. In addition to technology aptitude and the ability to learn quickly and stay current; the ideal candidate's interpersonal, presentation, and troubleshooting skills should evoke passion and confidence.

Including the above, the SE will perform the following :

Become a trusted technology advisor to the customer and the Cisco account team.

Leverage an array of Cisco technology, services, and support specialists when necessary.

Collaborate closely with iAEs in account planning activities.

Educate the customer on Cisco differentiation, creating demand.

Work with key partners to scale and set a brand preference to Cisco.

Align Cisco's product and services capabilities to customers business drivers.

Minimum Qualifications

Translates customer and partner business needs into technical requirements.

Knowledge of Cisco's Solutions and networking fundamentals.

Passion for learning technology and applying knowledge to help customers be successful.

Collaborative team player that is flexible in adapting to rapid change.

Align Cisco's product and services capabilities to customers business drivers.

Bachelor's degree in physical sciences, engineering, economics or mathematics or equivalent.

1+ years of industry-related experience.

Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis is required.

Preferred Qualifications

CCNA, CCNP, CCIE or similar vendor certification preferred.

Customer intimacy skills.

Pre-sales experience preferred.

Knowledge about the market, competition including solution, technology and offerings.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and / or Canada :

The starting salary range posted for this position is $153,000.00 to $198,900.00 and reflects the projected salary range for new hires in this position in U.S. and / or Canada locations, not including incentive compensation

• , equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and / or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies :

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

Non-exempt employees

Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

Additional paid time away may be requested to deal with critical or emergency issues for family members

Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows :

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and

Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below :

New York City Metro Area :

$170,300.00 - $247,200.00

Non-Metro New York state & Washington state :

$163,800.00 - $237,800.00