Case Manager- ECM

Job Description

Job Description

Position Purpose :

Join our team as an Enhanced Care Management (ECM) Case Manager and make a difference in the lives of our community's most vulnerable populations. As an ECM Case Manager, you'll provide invaluable case management services to eligible patients, including high service utilizers, individuals and families experiencing homelessness, adults with serious mental illness or substance use disorders, and individuals transitioning from incarceration. Our program's mission is to deliver comprehensive care that improves health outcomes for those who need it most. If you're passionate about making a positive impact and empowering individuals to lead healthier lives, apply now to be part of our dedicated team.

Principal Responsibilities :

• Collaborate with providers, managed care plans, the Housing Navigation Team, and community homeless service providers to offer enhanced care coordination for eligible patients and / or entities, ensuring a seamless experience and avoiding duplication of services.
• Conduct comprehensive case management services, including intake and assessment, development and implementation of care plans, subspecialty referrals, monitoring, and follow-up.
• Provide comprehensive assessments and interventions in the field, including in encampments, board-and-care homes, hospitals, and patients’ residences.
• Connect members to social and support services and provide appropriate referrals for subspecialty care (e.g., ophthalmology, behavioral health, podiatry, nutrition, health education), as well as transportation, food, and housing. Accompany members to appointments as needed.
• Advocate on behalf of members with healthcare professionals, using motivational interviewing, trauma-informed care, and harm-reduction approaches.
• Coordinate with hospital staff on discharge planning, monitor treatment adherence (including medication), and provide health promotion and self-management training.
• Collects and enters necessary data for reporting purposes, completing and submitting monthly project activity and other reports as assigned for submission to the funding source.
• Participates in agency and community meetings related to the needs of patients and issues related to case management diseases.
• Participates in weekly case conferences with PCP's clinical supervisor and peers to assist in problem-solving related to clients and ensure that professional guidance and high-quality case management services are provided.
• Performs other duties as assigned.

Requirements :

OR

OR

Disclaimer : Salary offered will be based on the candidate’s relevant experience, qualifications, and in accordance with applicable laws and internal pay equity policies.

Employee Benefits :

At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes :

Become part of a team where your work matters. Apply today and help us change lives, one patient at a time.

JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.