Billing Specialist

Billing Specialist

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We're an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa's many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

Job Description

This role is based in our Shawnee, KS office.

As a Billing Specialist, you will process and audit exhibit and sponsorship orders for over 40 Informa events while ensuring accurate and timely revenue and accounts receivable.

Responsibilities Include :

• Process event orders within established guidelines while adhering to the department's goals and objectives.
• Review sales contracts and insertion orders to ensure the accuracy of terms and rates.
• Perform reconciliations by verifying system order details against the original order document to ensure accurate order entry.
• Respond to customer inquiries regarding billing issues.
• Generate weekly sales reports for current events that are distributed to internal business groups.
• Provide final event stats for month-end financials.
• Enlist the efforts of sales and senior management when necessary to resolve billing conflicts.
• Communicate & follow up effectively with the sales dept. regarding orders on a timely basis.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Dept.
• Maintain excellent customer service internally and externally.
• Adhere to general accounting practices where applicable.
• Travel required.

Qualifications

Candidates should have the following background, skills, and qualities :