A company is looking for a Bilingual Customer Service Healthcare Representative in North Carolina.
Key Responsibilities
Assist customers with healthcare-related inquiries, including insurance plan reviews and appointment scheduling
Handle both inbound calls and outbound campaigns to inform customers about relevant changes
Provide support in navigating healthcare services and finding primary care physicians
Required Qualifications
High school diploma or GED required
Fluent in both English and Spanish
Ability to type at least 25 words per minute
Intermediate / advanced technical proficiency for multitasking across systems
Open availability between 7am-2am EST, 7 days a week
Bilingual Customer Service Representative • Reno, Nevada, United States