Assistant Program Manager - Evangeline's House

Description

Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community!

The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it’s a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team. In other words, we’re committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in need!

SHIFT : SUN-THURS, 11AM-7 : 30PM

DEPARTMENT : EVANGELINE’S HOUSE

POSITION TITLE : ASSISTANT PROGRAM MANAGER

STATUS : FULL TIME, NON-EXEMPT

SUPERVISOR : EVANGELINE’S HOUSE PROGRAM MANAGER

MISSION STATEMENT :

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.

SCOPE OF POSITION :

Assist the Program Manager as needed. Provide temporary shelter, care, compassion, meals, and supervision for up to six Washington State Foster Care youth (12-17 years) and emerging adults (18-20 years) in emergency placement situations for a maximum of 60 days while awaiting placement.

EDUCATION AND WORK EXPERIENCE :

Bachelor’s degree from an accredited college or university and one (1) year of similar, full-time experience working with vulnerable populations

An associate degree from an accredited college or university and two (2) years of similar, full-time experience working with vulnerable populations

Or three (3) years of similar, full-time experience working with vulnerable populations

One or more years of supervisory experience required

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :

Must be at least 21 years of age

Pass a Criminal Background Check

Pass a DSHS Background Check

Valid Driver’s License with clear driving record; ability to clear a Motor Vehicle Records check

Successfully complete TSA Driver Training upon hire and annually thereafter

Produce current negative TB test results; bi-annual negative TB test results required

Have or obtain prior to working with youth, Child and Infant CPR, Adult CPR, and First Aid

Have or obtain prior to working with youth, training on Bloodborne Pathogens

Have or obtain prior to working with youth, WA Food Handler’s Card

Annual Mandated Reporter training

Have or take de-escalation and restraint training (Right Response)

Ability to lead a team

Conflict resolution skills

Model appropriate social and interpersonal behaviors for youth and staff

Ability to manage employees and youth successfully within the program’s structure

Proficient in typing, organizing and filing

Working knowledge of Microsoft Office Suite and other software

Self-motivated and work with minimum supervision

Maintain confidentiality with personal information

Working knowledge / experience of customer service, social services and local resources

Excellent written, verbal and interpersonal skills

Effectively work with a diverse population in a team environment

Capable of auditory and visual supervision; verbally and physically interact with children in care

Possess skills / abilities to successfully work with the challenging behaviors of youth in care

Effective communication and problem-solving skills

High personal standards of cleanliness and thoroughness

Be available to be on-call to cover other shifts during the week; some holidays

ESSENTIAL DUTIES :

Develop positive, professional relationships with coworkers, administration, and professional agencies

Provide support to the Program Manager in supervision and coordination of staff

Support new employees / volunteers through a thorough orientation of the program

Ensure all staff are always compliant with TSA and program training requirements

With the support of HR, prepare and present staff corrective action, as needed

In compliance with program requirements, maintain personnel files for all staff

Support the programs recruitment by screening candidates, interviewing, and determining the next steps with the support to the Program Manager

Assist with preparing and conducting monthly staff meetings and training

Attend and participate in department meetings

Ensure HIPAA, WAC guidelines, contract, licensing and local policy and procedures compliance

Compile Evangeline’s House monthly statistics, as directed

Assist in development / revisions of the program and practices with oversight of Program Manager

Serve as agency’s public awareness representative along with Program Manager

Develop and manage staff schedules, timesheet procedures and breaks

Participate in finding coverage for call outs; provide relief for staff breaks

Participation in on-call schedule requirements

Keep Background Check Log

Ensure all required and appropriate paperwork is filed for youth in care

Contribute to positive morale in the program

Follow and ensure compliance with all Child Safety policies and procedures

Model appropriate social and interpersonal behaviors for youth

Work directly with DSHS regarding placement and movement of children

Complete intake and discharge paperwork

Comply with youth disciplinary guidelines

Report incident and suspected abuse / neglect

Properly implement behavior management (de-escalation and restraint)

Manage youth transportation needs, HEART Program, school bus schedule and off-site needs

Accompany youth to school and appointments as needed (driving, riding or walking)

Ensure the safety of all youth in care

Administer medications to youth and complete necessary related documentation

Communicate and document with caseworkers and other agencies regarding youth in care

Ensure repair and supply requests are communicated to appropriate recipients

Conduct and / or oversee monthly fire drills; report written results to the Program Manager

Maintain facility security by ensuring windows and doors are locked; report any security concerns

Clean the facility and do laundry when needed

Performs other duties as assigned

PHYSICAL REQUIREMENTS :

Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis

Grasp, push, pull, objects such as files, file cabinet drawers, carts, doors, and reach overhead

Operate a telephone

Operate a desktop computer

Access and produce information from a computer

Understand written information

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.

WORKING CONDITIONS :

The work is typically performed in a home-like environment with individual studio rooms for each youth in care, communal living areas, and shared office space

Fast-paced environment with frequent interruptions requiring adaptability, compassion, and resilience

Frequent loud noises due to group conversations, TV or music playing, and clients in mental health crisis

Irregular hours, including nights, weekends and holidays

The Salvation Army reserves the right to reassign, review the job or to require that different or additional tasks be performed based on the organization’s need or when circumstances change.

The Salvation Army is an Equal Opportunity Employer : Minorities / Women / Veterans / Disabled.

Qualifications

Skills

Required

Bloodborne Pathogens : Intermediate

CPR / AED : Intermediate

Education

Required

• High School or Equivalent or better

Preferred

Associates or better in Social Work

Bachelors or better in Social Work

Licenses & Certifications

Required

Food Handler's Card

Driver's License

Experience

Required

3 years : Experience working with children

1 year : Supervisory experience

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https : / / www.eeoc.gov / poster) notice from the Department of Labor.