General Manager

Job Description

Job Title : General Manager

Department : Operations

Location : Richmond, IL (On-site)

Skills

Strong financial literacy, including AP / AR oversight, costing, and credit evaluation

HR functions including hiring, onboarding, and employee relations

Manufacturing, operations, finance, or business administration

Microsoft Office and business / ERP systems

Position Details

Experience Level : Mid-senior

Experience Required : 8 Years

Education Level : Bachelor’s degree

Job Function : Finance

Industry : Mechanical or Industrial Engineering

Schedule

Monday-Thursday : 7 : 00 AM - 4 : 00 PM

Friday : 7 : 30 AM - 11 : 30 PM

Job Summary

The General Manager is responsible for leading all administrative, operational, and human resources functions across the organization. This role provides strategic oversight of internal departments, ensures the accuracy and integrity of operational processes, and supports employees, vendors, and customers through efficient and responsive management. Reports to Dielectric Executive Management on the health of the EMS organization.

The ideal candidate is a hands-on leader with strong business acumen, exceptional organizational skills, and the ability to make informed decisions in a fast-paced manufacturing environment.

Key Responsibilities

General Management

Establish man and machine rates for new year costing

Maintain operational software systems

Resolve customer and vendor account discrepancies by following RMA process

Manage insurance coverage and documentation for company vehicles

Maintain current registrations and insurance cards

Provide leadership and direction to all internal departments

Serve as ISO Internal Auditor and participate in Management Review

Prepare and maintain business forms, licenses, and company records

Support audits and maintain regulatory compliance

Manage utility and service contracts

Participate in customer and vendor meetings

Serve as primary EMS representative

Review building maintenance needs and vendor proposals

Vendor Management

Oversee company credit card activity, expenses, and reconciliations

Provide credit references as needed

Approve vendor invoices and ensure process accuracy and traceability

Approve purchase requests outside of material

Customer Management

Evaluate customer credit limits and approve or deny payment terms

Manage payment terms

Monitor Accounts Receivable for delinquency resolution

Monitor fluctuations in Sales by Customer and root cause of declines / inclines

Communicate with outside Sales regarding customer fluctuations

Staff Management

Maintain positive environment through edification and positive remediation

Establish profit margin goals for Estimating Team

Oversee and manage Estimating Team with corresponding metrics and reporting

Lead full-cycle AP, AR, Purchasing, and Logistics processes

Support employees with health insurance-related issues

Maintain employee beneficiary records

Ensure accurate employee information and payroll data

Lead new hire onboarding and general HR functions

Negotiate compensation packages and maintain job descriptions

Coordinate staffing needs with agencies

Submit required new-hire reporting

Assist with bonus programs, commission schedules, and compensation reviews

Approve medical and safety-related reimbursements

Oversee required employee training

Participate in corrective action, remediation, and terminations

Interview candidates for all roles

Approve vacation requests and support staffing balance

Qualifications

7+ years of leadership experience in manufacturing, operations, finance, or business administration

Strong financial literacy, including AP / AR oversight, costing, and credit evaluation

Experience managing HR functions including hiring, onboarding, and employee relations

Demonstrated ability to maintain confidentiality and professionalism

Strong communication, analytical, and decision-making skills

Proficient in Microsoft Office and business / ERP systems

Work Environment

Primary office environment with frequent interaction on the manufacturing floor

Exposure to noise, equipment, and temperature variations when on the shop floor

Requires sitting, standing, and light lifting of files, office materials, and documentation

Compensation & Benefits

Competitive salary based on experience

Comprehensive benefits including :

Profit sharing

100% company-paid 401(k) match

100% company-paid health / vision / dental

Regular bonuses

And more

Regards

Vinod Pandey |

Talent acquisition specialist

Email : vinod@nsitsolutions.com

NS IT Solutions | Old Bridge, NJ 08857

www.nsitsolutions.com

Your Partner in Talent Delivery and Business Growth