Project Administrator

Why Join The Franklin Team?

Franklin is looking for extraordinary people to join our industry-leading team that keeps defining the future of interior environments. An inspirational and fun working environment, an innovation-driven, fast-growing company, ambitious projects and an incredibly talented team are just a few reasons why you'll love it here.

Work: We work hard every day to change the way people work. Our culture is built on teamwork and collaboration, offering tremendous opportunities for growth and development.

Learn: We believe that any company only has two fundamental directions. You're either expanding or contracting. That's why we invest heavily in your future by investing in the latest technology (hardware + software) and offering education opportunities for expanding your knowledge, helping you continue to grow.

Heal: We understand that life can throw you a curve ball or two. At Franklin we offer health, vision and dental services to all employees. We also provide paid holidays, vacation and sick time and an annual profit-sharing program based on company performance.

Role Description

We are looking for a full-time Project Administrator to administer and organize all types of projects, from simple day-to-day projects to more complex plans. Project Administrator responsibilities include working closely with our Sales and Project Management teams to achieve project goals and objectives. You will perform various tasks, like maintaining project documentation, along with administrative duties. To succeed in this role, you should have excellent time management and communication skills, as you'll collaborate with clients and internal teams to deliver results on deadlines. Ultimately, the Project Administrator's duties are to ensure that all projects are completed on time and meet high quality standards.

Job Summary

Project Administrators are responsible for ensuring the schedule, budget, and details of given projects and day-to-day deliverables are well organized and correct. They communicate with various departments to keep everyone informed about any updates and changes to projects as they move along. In addition, they organize reports, plan meetings, and provide updates to Project Managers and Sales.

Performance Responsibilities

This job will typically require the employee to meet the following primary performance requirements:

1. Coordinate, price, and produce purchase orders for day-to-day items and projects.
2. Supervise current projects and coordinate all team members to keep workflow on track.
3. Act on tasks from our internal team to assist with schedule management.
4. Manage all project-related paperwork by ensuring all necessary materials are current, properly filed, and stored.
5. Communicate with clients to identify and define project requirements, scope, and objectives.
6. Monitor project process and handle any issues that may arise.
7. Act as the point of contact and communicate project status to all participants internally and externally.
8. Make sure that clients' needs are met as projects evolve.
9. Prepare project billings in conjunction with the Project Management and Sales team to ensure accurate and timely invoicing.
10. Support the company's accounting department to ensure compliance with internal processes.
11. Use tools to monitor working hours, plans, and expenditures.
12. Answer phone calls when necessary.

Job Qualifications

Education and Training: A minimum of two years of formal education in business and/or office procedures or equivalent work experience.

Work Related Experience: A minimum of one year industry related experience, preferably in customer support or operations position.

Specialized Knowledge and Skills

• Excellent verbal and written communication skills, problem solving skills, and attention to detail.
• Solid organizational skills, including multitasking and time management.
• Strong client facing and teamwork skills.
• Strong working knowledge of Microsoft Office Suite, and ability to learn data entry software.
• Speed and accuracy in work and can maintain focus.
• Takes initiative, displays a strong work ethic and maintains a positive attitude.

Performance Measurements

• Order quality and accuracy
• Customer satisfaction level
• Relationships and communication

Work Remotely

• 1 day a week after initial training period

Compensation

• $21-$24/hr. depending on experience

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