Care Coordinator

As a health division of the Confederated Tribes of the Goshute Reservation, we, at Sacred Circle Healthcare, preserve the Goshute heritage of protecting and caring for family and extend the tradition to all marginalized and underserved populations in our area. We refuse to let access, ethnicity, or socioeconomic status restrict someone from receiving complete healthcare.

Interested in joining our team? We are looking for people who are genuine, kind, ambitious, positive, and helpful - exceptional people building on a celebrated heritage who are passionate about delivering uncompromising care - people who make a difference every day no matter what their role or position. If you are looking for a job where the work you do impacts lives for the better every day, you are in the right place!

Sacred Circle Healthcare is seeking a full-time Care Coordinator.

Job Summary

Care Coordinator operates as part of the Care Team, provides immediate crisis intervention and case management services to patients and their families. Works collaboratively with the providers, clinical staff to support patients with chronic conditions and complex needs according to guidelines set forth by SCHC.

Reports To:
Care Coordinator ManagerDepartment:
Care CoordinationBusiness Unit:
Sacred Circle OperationsPatient Care:
Yes
Worker Status:
Full-timeBenefits Eligible:
NoHours Per Week:
40Work Schedule:
To Be Determined with the availability of 8:00 am – 6:00 pm Monday through Friday. Evening and weekend work may be required as job duties demand.
Supervisory
Responsibilities:
N/A

The successful candidate:

• Demonstrates and applies knowledge of the philosophy/principles of comprehensive, community based, family centered, developmentally appropriate, culturally sensitive care coordination of services.
• Provides case management intake assessment which includes identifying the patients case management historical needs, current needs, gathering information from collateral sources including medical providers, social workers, educators etc.
• Implements and support Care Management interventions per the patient’s care plan or assessed community needs
• Completes proper confidentiality releases for coordination between the patient and the community partner.
• Links clients with systems of care that provide them with resources, services, and opportunities to improve their quality of life.
• Advocates for individuals who need assistance while encountering barriers in connecting with systems of care.
• Assists families in gathering natural support and resources for becoming independent agencies.
• Ensures duplicate Medicaid case management services are not occurring
• Attends community case management meetings to keep current on various community programs
• Abides by Health Center guidelines, policies and procedures, and HIPAA regulations
• Networks regularly with clinicians and community partners, ensuring positive relationships are fostered
• Networks with tribal partners to ensure positive relationships are fostered
• Keeps timely and accurate records including dates of services, appointment content, session goals, progress towards goals, referrals that have been accepted or declined by the patient, timelines for providing services and reassessment, and coordination with other programs.
• Solicits and recruits for program participants.
• Assists patients and potential patients with Medicaid enrollment and Medicaid enrollment outreach.
• Monitors and follow up with patients and community partners.
• Coordinates with patient’s providers to achieve treatment wellness goals.
• Serves as a liaison among the patient/family, community services, primary providers, specialists, and other care team members to coordinate services.
• Abides by Health Center guidelines, policies and procedures, and HIPAA regulations.
• Coordinates, and has direct responsibility for, a project or specific set of tasks related to a function or program or department/business unit.
• Reads, understands, and adheres to all Sacred Circle Health Care Policies and Procedures.
• Practices and adheres to the Code of Conduct and Mission and Values Statements.
• Other Duties as Assigned.

Minimum Requirements:

EDUCATION:

EXPERIENCE:

CERTIFICATION/

LICENSE:

Other:

Preferred Requirements:

EDUCATION:

Experience as a Certified Medical Assistant

EXPERIENCE:

CERTIFICATION/

LICENSE:

Other:

KNOWLEDGE, SKILLS, & ABILITIES:

• Knowledge of health promotion and maintenance.
• Knowledge of cultural considerations of key populations, particularly American Indian/Alaskan Native, to best promote essential healthcare and other community services.
• Ability to determine appropriate course of action in more complex situations.
• Ability to demonstrate strong essential leadership, communication, education and collaboration and counseling skills.
• Ability to communicate proficiently through technology (email, cell phone, etc.). Excellent verbal communication skills.
• Ability to identify and implement appropriate patient communication strategies and overcome accessibility barriers, as required.
• Ability to write routine reports and correspondence. Excellent written communication skills.
• Ability to speak effectively before groups of customers or employees of organizations.
• Ability to define and solve practical problems, collect data, establish facts, draw valid conclusions, and find workable solutions.
• Ability to demonstrate continual learning skills, effects changes in approach to care based on established, evidence based practice.
• Ability to handle multiple tasks concurrently.
• Ability to maintain confidentiality of all medical, financial, and legal information
• Skill in promoting positive and productive communication with all clinic and administrative staff.
• Skill in building relationships with patients, providers, social workers, educators, clinic staff, etc.
• Skill in handling difficult situations involving patients, providers, or others in a professional manner.

Additional Information – Join us as we are Redefining Compassionate Healthcare, together!

As group of 4 healthcare clinics, diversity drives our identity. We are proud of our Native American heritage. Whether you are seeking your first job, transitioning back into the workforce, looking to start your career, or grow an existing one, Sacred Circle Healthcare walks with you. We need you for what you can do. We strive for a mix of benefits to help you combine great work with a great life.

• Competitive pay
• Healthcare coverage for you and your family
• Generous PTO, paid holidays and floating holidays to celebrate what is important to you (prorated for part-time employees)
• Retirement matching to invest in your future
• Colleagues that are unparalleled
• A culture that is second to none
• All employees are able to see our in-house providers (Primary Care, Optometry, Dental, Pharmacy)

Sacred Circle Healthcare/Confederated Tribes of the Goshute Reservation gives preference

to qualified American Indian/Alaskan Native Applicants