Loss Management Specialist

A company is looking for a Loss Management Specialist I to assist members with financial challenges while ensuring the organization's financial health.

Key Responsibilities

Champion compliance with regulatory standards and information protection requirements

Drive member engagement by completing calls to meet delinquency and recovery goals

Analyze member accounts to recommend actions that minimize delinquency and loss

Required Qualifications

Associate Degree or equivalent related experience

Minimum one year of experience in collections, financial institution contact center, or retail banking

Intermediate proficiency using MS Office and database software

Ability to maintain a high level of confidentiality

Ability to work independently and as part of a team, using discretion and sound judgment