QuickBooks Online Mid-Market Premium Specialist

Mid-Market Customer Support Specialist

Overview : We are seeking passionate and driven individuals to deliver a differentiated support experience for our Mid-Market customers. This exciting opportunity focuses on businesses with over $2.5 million in annual revenue, addressing their unique opportunities and complex needs. The role requires a blend of deep technical product support, financial acumen, and strategic customer service. The ideal candidate will be a tech-savvy problem-solver with a strong background in bookkeeping principles, passionate about leading change, collaborating with internal teams, and providing a world-class customer experience.

Mindset :

• Daily demonstration of our Prosperity Principles : Advocacy, Ownership, and Expertise.
• Enthusiasm for leading change and effective collaboration with supporting functions.
• Excellent verbal and written communication skills, with the ability to convey technical information in an accessible manner.
• Demonstrated ability to problem-solve and multitask efficiently in a dynamic environment.
• Comfort with ambiguity and adaptability to changing priorities.
• A collaborative team player who actively contributes to collective goals.

Qualifications : What You'll Bring :

Responsibilities : What You'll Do :

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California $23.00 - $29.50. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs.