Clinical Experience Manager – Radiologist

Overview

There has never been a more exciting and pivotal time to work in healthcare at Microsoft. Our Health & Life Sciences Solutions organization is an interdisciplinary team of product managers, designers, engineers, and medical professionals who are designing, developing and deploying next-generation, AI-infused healthcare solutions for healthcare organizations.

The candidate for this role will be driven by their passion for both healthcare and AI, and a desire to make a bigger global impact with their clinical expertise, by applying their knowledge to support the development of AI-led Diagnostic healthcare solutions to drive positive outcomes.We are seeking individuals with deep, hands-on experience in the end-to-end radiologist workflow including worklist prioritization, context setting and study interpretation, reporting, clinical guidelines alignment and clinical decision-making, as well as quality assurance.Candidates will have firsthand knowledge of the day-to-day challenges faced by radiologists.

As a  Clinical Experience Manager – Radiologist , you will be an integral member of a team within HLS Solutions that is working to reimagine the Radiologist experience, and help enrich their workflow with innovative, healthcare-oriented AI-led solutions.

As a Clinical Subject Matter Expert, you’ll strive to ensure clinical excellence in every aspect of product design and delivery and leading projects critical to the product’s success. Using your clinical expertise, you will also help develop guidelines, requirements and benchmarks for our AI research teams and application product management teams.

You’ll also play an integral role in driving customer obsession in the product organization. You’ll work closely with customers and the Product team to triage customer feedback, provide clinical context, and concisely communicate actionable product feedback to relevant internal teams improving customer satisfaction and further propelling our Diagnostics solutions to produce valuable outcomes for the radiologist community. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Minimum Qualifications :

• Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 2+ years of experience in engineering, radiology, product / technical program management, data analysis, or product development, OR equivalent experience.
• Current knowledge of health documentation standards and Radiology reporting workflows.
• Experience in a radiology reporting setting, including image interpretation and report authorship.

Other Requirements :

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings :

Preferred Qualifications :

Customer Experience Program Mgmt IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here :

Microsoft will accept applications for the role until November 17th, 2025.

#Health&LifeScience #hlss #MSCareerEvents25

Responsibilities

Responsibilities : We are looking for passionate people with a healthy mix of both Radiology / Imaging clinical expertise as well as proven program management experience, who can serve as a strategic clinical expert for our cross-functional teams.Candidates should be able to translate radiologist pain points into actionable product insights, help shape and guide AI model development, and help understand how AI can be intelligently infused into each step of the radiologist’s workflow to enhance efficiency, accuracy, and patient outcomes.

Responsibilities include :

Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect