Join Our Team as a Senior Application Administrator!
Yes, you can! That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally.
Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion. Senior Application Administrator for Banking Channels is responsible for ensuring the operational stability and support of customer-facing applications such as internet banking, mobile banking and channels middleware. The role focuses on proactive monitoring, incident resolution, and maintaining service continuity across critical banking channels.
What You Will Do :
- Ensure high availability and stability of digital banking applications (e.g., online banking, mobile apps, APIs)
- Investigate and resolve incidents and service requests within defined SLOs. Ensure proper incident escalations to senior engineers or vendors if needed
- Monitor application health, logs, and interfaces to detect and prevent service disruptions proactively. Perform routine configuration tasks, application deployments, and scheduled maintenance
- Support incident post-mortems, root cause analysis, and preventive action implementation. Document troubleshooting steps, known issues, and recovery procedures
- Collaborate closely with the service desk, DevOps, infrastructure, cybersecurity, and engineering teams
- Participate in testing and rollouts for patches, upgrades, and new feature releases
- You will have the opportunity to work with and contribute to Java codebases under the guidance of Senior Software Engineers. You will participate in code reviews and learn best practices in software development. Additionally, you will assist in automating operational tasks and improving deployment pipelines
- Ensure adherence to compliance, data privacy, and security standards required in the banking sector
What We Expect :
Bachelor's degree in Computer Science, Information Systems, or related fieldAt least 5 years of experience in IT application support or software engineering, preferably in the financial services sectorSkills in Java and Spring Boot are preferred, along with proficiency in tools like Jenkins and GitKnowledge of banking channels architecture and integrations (e.g., REST / SOAP APIs, message queues)Experience with monitoring and logging tools (e.g., NewRelic, Grafana, ELK)Preferably, practical knowledge on cloud-based application management in AWSWorking knowledge of databases (e.g., Oracle, SQL Server) and scripting (e.g., Bash, PowerShell) would be considered an advantageFamiliarity with ITIL processes, especially incident, problem, and change managementStrong analytical skills, service mindset, and ability to work in high-pressure environmentsAvailability for on-call rotations and incident support outside business hoursFluent English is required in spoken and written communication due to working on the Pan-Baltic levelWhat We Offer :
Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)International teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having funAdditional weeks of vacation are available to all employees who have been in the company for 1 year or moreAdditional days off for volunteering purposes30 fully paid calendar days for military training every yearA competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note neededAccess to tools and resources that help you feel good and be productive at work and in lifeInternal and external training programs, workshops, conferences, online training, etc.Special offers & pricing for products and services provided by LuminorGross salary : 3,000 - 4,600 EUR / month, which is to be determined depending on your level of experience and competenciesWe are looking for a candidate primarily already located within the Baltics. Please apply with your CV in English and PDF format!