Field Service Engineer San Francisco

Job Title

Field Service Engineer - San Francisco

Location(s)

San Francisco San Jose US Remote - CA

About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists researchers and clinicians solve the worlds greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11000 colleagues from around the globe are vital to our success and the reason were able to push boundaries in pursuit of better human health.

Find your future at Revvity

The Customer Support Field Engineer helps Revvity customers enhance the productivity of their laboratory processes and drives high levels of customer satisfaction by providing expert service and support to customers within an assigned geographic area. Suggests and delivers services and support which includes direct installation maintenance and repair of Revvity Diagnostic Instruments validation services IQ / OQ and service agreements. Represents the face of Revvity to the customer and drives repeat purchases and long-term satisfaction by best-in-class responsiveness and professionalism in all customer interactions.

Key Responsibilities

• Installation Maintenance & Repair
• Installations of critical diagnostic testing instrumentations
• Install maintain verify performance and repair Revvity equipment at customer sites ensuring best-in-class service within established time frame and assigned geographical area.
• Drive toward zero service recalls for any reason.
• Required to work as much as 70% of the time locally in the Bay 30% of the time travelling to PNW.
• Provide on-time scheduled preventative maintenance for contract customers remedial maintenance for non-contract customers billed at an hourly rate and all warranty services which apply to our products in the field.
• Complete assigned preventive maintenance calls at customer sites within prescribed time frame and established performance standards.
• Demonstrate knowledge of and adherence to the Installation warranty and service agreement provisions to provide adequate billing information to the customer.

Business Development

Information / Asset Management

Physical Requirements

Basic Qualifications

Preferred Qualifications

The base salary range for this full-time position is 70000..00 USD This range reflects the minimum and maximum target for a new hire in this position. The base pay offered to the successful candidate will take into account internal equity work location and additional factors including job-related skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses equity or other benefits which may be applicable and are dependent on the level and position offered.

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What do we offer

We provide competitive and comprehensive benefits to our are some highlights of our benefits :

Medical Dental and Vision Insurance Options

Life and Disability Insurance

Paid Time-Off

Parental Benefits

Compassionate Care Leave

401k with Company Match

Employee Stock Purchase Plan

Learn more about Revvitys benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page.

Revvity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic or status protected by applicable federal state and / or local laws. If you are an applicant with a disability that requires reasonable accommodation to complete any part of the application process or are limited in the abilityor unable to usethe online application system and need an alternative method for applying you may contact .

Required Experience :

IC

Key Skills

MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1