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System Support Specialist
System Support SpecialistPC Collins Company, LLC. • New York, NY, United States
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System Support Specialist

System Support Specialist

PC Collins Company, LLC. • New York, NY, United States
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  • [job_card.full_time]
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Project Systems Support Specialist

Track : Program Controls

We are seeking a detail-oriented Project Systems Support Specialist to support the Project Management Information System (PMIS) for a major NYC program. This role provides technical assistance, resolves system issues, manages user access, and ensures smooth day-to-day PMIS operations. Strong communication, responsiveness, and the ability to work independently and collaboratively are essential.

Key Responsibilities

  • Troubleshoot and resolve PMIS support tickets, access issues, and user inquiries.
  • Manage onboarding and offboarding, including account setup and permission assignments.
  • Support audit processes, permission reviews, and user access reconciliations.
  • Deliver PMIS training sessions and create / update user documentation.
  • Coordinate with document control, facilities, and project teams on transmittals, workflows, and task management.

Preferred Skills

  • Knowledge of project documentation workflows (RFIs, submittals, transmittals).
  • Understanding of access control and user permissions.
  • Strong communication and coordination abilities.
  • Experience providing user training and documentation.
  • Detail-oriented with the ability to manage multiple support tasks.

    • Qualifications

  • Bachelor’s degree in Architecture, Engineering, Construction Management, Computer Science, or related field.
  • 3+ years of experience in PMIS support, document control, or IT support.

    • Benefits

  • 3 weeks PTO, 1 week sick leave, 10 federal holidays
  • 401(k) with employer match, no vesting
  • Health insurance coverage
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