System Support SpecialistPC Collins Company, LLC. • New York, NY, United States
System Support Specialist
PC Collins Company, LLC. • New York, NY, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Knowledge of project documentation workflows (RFIs, submittals, transmittals). Understanding of access control and user permissions. Strong communication and coordination abilities. Experience providing user training and documentation. Detail-oriented with the ability to manage multiple support tasks. Bachelor’s degree in Architecture, Engineering, Construction Management, Computer Science, or related field. 3+ years of experience in PMIS support, document control, or IT support. 3 weeks PTO, 1 week sick leave, 10 federal holidays 401(k) with employer match, no vesting Health insurance coverage
Project Systems Support Specialist
Track : Program Controls
We are seeking a detail-oriented Project Systems Support Specialist to support the Project Management Information System (PMIS) for a major NYC program. This role provides technical assistance, resolves system issues, manages user access, and ensures smooth day-to-day PMIS operations. Strong communication, responsiveness, and the ability to work independently and collaboratively are essential.
Key Responsibilities
- Troubleshoot and resolve PMIS support tickets, access issues, and user inquiries.
- Manage onboarding and offboarding, including account setup and permission assignments.
- Support audit processes, permission reviews, and user access reconciliations.
- Deliver PMIS training sessions and create / update user documentation.
- Coordinate with document control, facilities, and project teams on transmittals, workflows, and task management.
Preferred Skills
Qualifications
Benefits
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