Catering and Operations Manager

Job Description

Job Description

Description : Company Information

Southern Foodservice Management is a national contract food service management company that has been in business since 1951. The company provides professional food management services to clients in corporate dining, schools, colleges, healthcare and recreation. Southern’s corporate office is in Birmingham, Alabama. Our mission statement is based on five powerful words : Passion, Integrity, Graciousness, Innovation, and Excellence. Our focus on these five powerful words allows us to provide great food and service.

Job Summary

The Catering and Operations Manager oversees the daily catering operations and supports the retail food service areas of the university café. This role is responsible for executing catering events from planning to delivery, ensuring client satisfaction, and maintaining high food safety and service standards. During non-peak catering times, this position supports café operations through duties including staff supervision, inventory control, and ensuring operational excellence.

Duties and Responsibilities

Catering Operations (Primary) :

• Oversee all aspects of university catering operations (internal and external events).
• Coordinate event logistics including menu planning, staffing, scheduling, and delivery.
• Maintain positive relationships with clients, faculty, and staff to ensure customer satisfaction.
• Supervise catering staff and temporary event workers; conduct training and coaching as needed.
• Ensure all catering activities comply with health, safety, and sanitation standards.
• Monitor and manage catering budget, billing, and equipment usage.
• Collaborate with kitchen and culinary teams to ensure timely food preparation and presentation.

Retail & Café Operations (Secondary) :

Qualifications

Requirements :

Physical Requirements

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