Director of Technical Program Management

Job Description

Job Description

We’re Jiffy. We launched over a decade ago with a simple mission : use tech to combine an unparalleled level of customer service with the fastest delivery in the blank apparel, direct-to-film transfer, and custom apparel industries.

We’re more than a T-Shirt company; we’re a support system for the creator + creator economy, home hobbyist, the small business owner, and more. Today, we help millions of small businesses build their vision from scratch. And we’re hiring!

The Director / Senior Manager of Program Management will own cross-functional technical programs that directly impact business outcomes. This role is for someone who can thread alignment across engineering, marketing, product, and business leadership, while translating complex program strategy into clear execution plans and measurable results.

This is a TPM-forward role, deep in Jira, comfortable with technical nuance, and fluent in aligning teams around what actually moves the bottom line.

The base compensation for this role is expected to range from $ 160,000 to $ 190,000 per year. Actual compensation will be based on a variety of factors, including skills, experience, qualifications, and overall fit for the role.

Total compensation may include base salary, performance-based bonuses, equity, and benefits. Final offers are tailored to each candidate and take into consideration their background and years of experience.

This role follows a hybrid work model with a requirement of a minimum of three (3) days per week onsite . Employees should expect to work regularly from the office to support collaboration and business needs.

Key ResponsibilitiesProgram Leadership & Execution

• Own and drive end-to-end technical programs across engineering and go-to-market teams, from strategy through execution and delivery.
• Serve as the single-threaded owner for complex, cross-functional initiatives with multiple stakeholders and dependencies.
• Break down ambiguous, complex program strategies into clear, executable roadmaps with defined milestones, risks, and success metrics.
• Ensure programs are delivered on time, on scope, and aligned to revenue and business impact.

Strategic Alignment

Cross-Functional Collaboration

Technical Program Management Excellence

Communication & Executive Readouts

Requirements

Basic Qualifications

Preferred Qualifications

Preferred Certifications

(Certifications are a plus, but demonstrated real-world execution and leadership matter more.)

Why You Will Love Working At Jiffy

Benefits

The base compensation for this role is expected to range from $165,000 to $200,000 per year. Actual compensation will be based on a variety of factors, including skills, experience, qualifications, and overall fit for the role.

Total compensation may include base salary, performance-based bonuses, equity, and benefits. Final offers are tailored to each candidate and take into consideration their background and years of experience.

EEO

Jiffy is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Jiffy considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Jiffy is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.