A company is looking for an Engagement Principal to lead complex customer engagements across their platform.
Key Responsibilities :
Lead and govern complex customer programs from scoping to production readiness
Oversee technical implementations, including CRM and partner integrations
Define customer outcomes and adoption strategies, ensuring stakeholder alignment
Qualifications :
7+ years of experience in customer-facing roles such as Consulting or Engagement Management
Strong executive presence and experience managing C-level stakeholders
Expertise in leading large-scale SaaS implementations or ecosystem transformation projects
Hands-on CRM integration experience, particularly with Salesforce
Strategic thinker capable of translating business needs into platform solutions
Principal Engagement • Austin, Texas, United States