IT Systems Administrator

The IT Systems Administrator is responsible for managing and maintaining the company’s IT infrastructure, ensuring optimal performance, security, and availability of systems and networks. This role involves troubleshooting, configuring, and upgrading hardware and software, as well as providing technical support to employees. This position would also provide IT-related support for our clients as required for the successful operation of our products. This position is located onsite in Mitchell SD.

• System Maintenance: Monitor, maintain, and upgrade IT systems, including servers, networks, workstations, and applications.
• Security Management: Implement and manage security measures to protect data and systems from cyber threats.
• Technical Support: Provide outstanding technical support and assistance to end-users for hardware, software, and network issues.
• Troubleshooting: Perform advanced root cause analysis for software errors and service outages.
• Backup and Recovery: Develop and maintain backup and disaster recovery plans to ensure data integrity and availability.
• Network Management: Configure and manage network devices such as routers, switches, and firewalls.
• Documentation: Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Compliance: Ensure IT systems comply with relevant regulations and standards.
• Project Management: Participate in IT projects, including system upgrades, migrations, and new implementations.
• Training: Develop expertise, share knowledge with coworkers on the latest technologies, and provide end-user training as needed.
• Travel: Minimal travel may be required.

• Education: Bachelor’s degree in Computer Science, Information Technology, Network Security, or a related field.
• Professional Experience: Minimum of 3-5 years of experience in IT systems administration or a similar role.
• Experience with the following technologies:
  • Windows server and desktop operating systems
  • Networking gear including firewalls, routers, & switches
  • Microsoft Active Directory and Entra ID
  • Microsoft Azure or other cloud computing platforms
  • Microsoft SQL Server or other database servers
  • Microsoft IIS or other web servers
  • Microsoft Hyper-V or other virtualization platforms
  • Linux experience a bonus
• Skills:
  • Robust understanding of fundamental IT protocols including TCP/IP, DNS, HTTP, SMTP.
  • Proficiency in the installation and setup of various types of networking gear, server hardware, and desktop and laptop computers.
  • Fervent desire to keep current with the latest state-of-the-art technology in the areas of communications, networking, hardware, and software, cloud computing, and AI.
  • Excellent problem-solving and oral/written communication skills.
  • Ability to work both independently and in a team environment.

• Highly competitive wages
• Paid time off
• 10 paid holidays
• 401(k) matching
• Company-paid family health Insurance
• Company-contributions to an HSA plan
• Company-paid employee Dental Insurance
• Company-paid employee Vision Insurance
• Company-paid Life Insurance
• Company-paid Short- & Long-Term Disability Insurance

Innovative Systems is a leading provider of core operations and business software solutions for independent service providers, utilities, and municipalities delivering essential broadband services to their communities. As a growing organization and one of the region’s top employers, we offer a collaborative environment that values accuracy, efficiency, and continuous improvement.
Join us and be part of a team that’s making a meaningful difference. We provide competitive compensation, comprehensive benefits, and ample opportunities for professional growth.