Hotel Business Development Executive

Job Description

Title : Strategic Accounts Executive

Responsibilities

Primarily responsible for the account management of accounts considered to be "Strategic" to the success of Nor1

Develop and maintain trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis

Liaise between the customer and internal teams

Act as spokesperson and point of contact with key account staff while managing and developing corporate and property relationships

Become an expert on assigned accounts - understanding brand differentiators, loyalty program, operating systems and brand strategies

Identify revenue opportunities within each account (i.e. Product, Exposure Channel, Region, etc.), and quantify the revenue potential

Analyze reporting of revenue production and performance statistics, identifying root problems and plans for resolution

Develop, plan, monitor, train and manage all brand initiatives (internal and external)

Identify "best practices, solutions and automation processes" that would enable Nor1 to scale the Nor1 platform across all accounts

Perform research and author account plans with goals and action steps for each account, giving consideration to regional and product differences

Plan and execute monthly / quarterly update meetings and year end performance reviews for each account

Communicate and collaborate regularly with the broader Nor1 team to ensure appropriate account handling and hotel solicitation

Perform various other activities that enhance the effectiveness of the Business Development Team

Specific Job Knowledge, Skill and Ability

Proven and successful business track record

Strong analytical skills

Ability to build relationships, navigate and penetrate companies' enterprises at multiple levels

Experience in managing teams working cross-functionally within an organization

Excellent oral and written communication skills

Customer oriented with a focus on the voice of the customer

Demonstrated expert proficiency in Microsoft Office

Experience analyzing data in a Business Intelligence tool (i.e. Cognos, Power BI, SAS, etc.)

Experience working with a CRM tool (i.e. Oracle Sales Cloud, Salesforce, Sugar, Delphi, etc)

Attentive to details

Able to prioritize and multi-task to meet deadlines

Responsibilities

Required Qualifications :

Bachelor's degree in Business, Sales, Analytics or related field

5+ years experience in the hospitality and travel industry (Revenue Management and Front Office a plus)

Must demonstrate excellent communication skills including a comfort level with speaking in small and large public and social gatherings

Excellent in creative writing and oral communication

Analytical, critical thinker with an entrepreneurial spirit

Ability to effectively manage and motivate teams individually and through others

Ability to travel with minimal notice

Preferred Qualifications :

Prior experience from a 3rd party vendor in the hospitality industry

Local to the greater Chicagoland area

Experience with Nor1's suite of products

Disclaimer :

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US : Hiring Range in USD from : $90,100 to $147,600 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 60 / 40 - 70 / 30.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following :

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee / Spouse / Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.