Supervisor, Park Services (3rd Shift) – Universal Epic Universe

JOB SUMMARY :

Responsible for specific area supervision within the FOH and BOH to ensure cleaning activities and tasks are completed to the highest possible quality standards. Serves as role model by demonstrating professionalism communicates clearly motivation of their team actively supporting team members while following up on their suggestions and giving feedback. Communicates needs with department team members as well as other departments overseeing and implementing all UO safety policies and procedures among team members.

MAJOR RESPONSIBILITIES :

• Responsible for Supervising overall resort cleanliness and show readiness for all front of house and back of house areas. Including but not limited to cleanliness of restrooms all buildings interiors and exteriors service yards lagoons waterways with a focus on sustainability. Serves as role model by demonstrating professionalism communicates clearly motivation of their team actively supporting team members while following up on their suggestions and giving feedback. Communicates needs with department team members as well as other departments.
• Responsible for labor and non labor budget controls while ensuring each employee is scheduled the proper amount of hours in the Kronos system. Creates and disseminates work schedules related to indoor and outdoor cleaning floors restrooms and concrete maintenance using the Park Services Share site and Nightly Route Sheet management system.
• Focuses on guest and employee satisfaction. Ensures that each employee is treated fairly and equally in regards to all UO policies and standards. Also ensure that programs are in place to keep the workplace positive and fun while increasing the overall team members engagement level.
• Completes employee performance appraisals tracks necessary attendance credits and provides resources for park services team members to improve their overall knowledge and job skills at Universal Orlando and Park Services.
• Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
• Performs other duties as assigned.

SCOPE :

Responsible for orchestration and planning of daily cleaning schedules in specific areas for superb show quality results. Responsible for tracking Kronos Time and Attendance and Maximo input for each team member. Institute UO safety policy and procedures and follow up on essential coaching as deemed necessary. Coordinate and communicate with other departments in regards to special projects or events.

EDUCATION :

EXPERIENCE :

CERTIFICATIONS LICENSES REGISTRATIONS :

ADDITIONAL INFORMATION :

Your talent skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can .

Required Experience :

Manager

Key Skills

Children Activity,Football,Data Warehousing,Domestic,Bakery,Activex

Employment Type : Full-Time

Experience : years

Vacancy : 1