What you ’ll do
As the Manager of Voice Technology, you will lead the development, implementation, and optimization of voice-enabled solutions across the firm. You will play a key role in enhancing user experiences, streamlining workflows, and driving business outcomes through innovative voice technologies. Specifically, you will :
- Develop and execute a strategic roadmap for voice technology initiatives aligned with business goals
- Lead cross-functional teams to design, implement, and maintain voice-enabled solutions, including voice assistants, IVR systems, and speech recognition tools
- Oversee the design, development, and deployment of voice applications and platforms
- Collaborate with engineering, product, network, and UX teams to ensure seamless integration of voice technology into existing systems and workflows
- Optimize voice recognition accuracy, natural language processing (NLP), and text-to-speech (TTS) capabilities to improve user experience
- Build and manage a team of voice technology engineers and analysts, fostering a culture of innovation and collaboration
- Define and track key performance indicators (KPIs) to measure the success of voice technology initiatives
- Partner with business units to identify opportunities for voice technology to solve challenges and improve processes
- Work with vendors and third-party providers to evaluate and integrate voice technology solutions
What’s required
We are looking for a highly skilled and innovative leader with a strong technical background in voice technologies and excellent leadership abilities. Specifically, you will need :
Bachelor’s degree in computer science, engineering, or a related field5+ years of experience in voice technology, software development, or a related fieldProven experience managing teams and leading complex technology projectsStrong understanding of voice technologies, including Telecom, Enterprise Hoot, Cisco, Zoom, SpeakerBus, Turret systems, VOIP, and other voice platformsFamiliarity with cloud platforms (AWS, Azure, Google Cloud) and APIs for voice integrationKnowledge of data privacy and security best practices related to voice technologyStrong leadership and team management abilitiesEffective communication and presentation skills, with the ability to convey technical concepts to non-technical audiencesCommitment to the highest ethical standardsWe take care of our people
We invest in our people, their careers, their health, and their well-being. When you work here, we provide :
Fully-paid health care benefitsGenerous parental and family leave policiesMental and physical wellness programsVolunteer opportunitiesNon-profit matching gift programSupport for employee-led affinity groups representing women, minorities and the LGBT+ communityTuition assistanceA 401(k) savings program with an employer match and moreAbout Point72
Point72 Asset Management is a global firm led by Steven Cohen that invests in multiple asset classes and strategies worldwide. Resting on more than a quarter-century of investing experience, we seek to be the industry’s premier asset manager through delivering superior risk-adjusted returns, adhering to the highest ethical standards, and offering the greatest opportunities to the industry’s brightest talent. We’re inventing the future of finance by revolutionizing how we develop our people and how we use data to shape our thinking. t
The annual base salary range for this role is $175,000-$245,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and / or skill level, among other things.