Talent.com
Data Center Repair Manager
Data Center Repair ManagerEOS IT Company • West Valley City, UT, US
Data Center Repair Manager

Data Center Repair Manager

EOS IT Company • West Valley City, UT, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

OUR COMPANY : \n

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

\n

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

\n

WHAT YOU WILL DO : \n

We are seeking a highly skilled and hands-on Data Center Repair Manager (Breakfix)  to oversee and support hardware repair and troubleshooting operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, executing repairs, and leading a team of technicians in delivering high-quality, SLA-driven support. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of breakfix services across a range of server, storage, and network hardware platforms.

\n

Pay rate for day shift is up to $90k and night shift is up to $100k.

\n

This position involves rotational shifts to support 24 / 7 / 365 operations.

\n

This role may require up to 10% travel domestically and internationally.

\n

KEY RESPONSIBILITIES :

\n \n

  • Lead breakfix operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures.

\n

  • Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues.
  • \n

  • Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards).
  • \n

  • Troubleshoot Layer 1–3 network issues, including port failures, link flaps, and misconfigurations.
  • \n

  • Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims.
  • \n

  • Maintain and update documentation for incident resolution, root cause analysis, and repair procedures.
  • \n

  • Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
  • \n

  • Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols.
  • \n

  • Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows.
  • \n

  • Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement.
  • \n \n

    ESSENTIAL CRITERIA : \n \n

  • Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support.
  • \n

  • 5+ years of experience in breakfix support, hardware diagnostics, and repair in enterprise environments.
  • \n

  • Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux / Unix shell, iDRAC, iLO).
  • \n

  • Demonstrated experience in troubleshooting and repairing server, storage, and network hardware.
  • \n

  • Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog).
  • \n

  • Excellent problem-solving skills and ability to work under pressure in high-availability environments.
  • \n

  • Strong communication and leadership skills with a customer-focused mindset.
  • \n

  • Valid driver’s license and ability to travel between data center sites as needed.
  • \n \n

    DESIRABLE CRITERIA : \n \n

  • Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials.
  • \n

  • Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms.
  • \n

  • Familiarity with scripting for automation (e.g., Bash, Python) is a plus.
  • \n

  • Experience working in a 24 / 7 operational environment with on-call responsibilities.
  • \n \n

    PHYSICAL REQUIREMENTS :

    \n \n

  • Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds.
  • \n

  • Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus.
  • \n

  • Three-dimensional vision, ability to judge distances and spatial relationships.
  • \n

  • Ability to identify colors and give and receive information through speaking and listening skills.
  • \n

  • Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms.
  • \n

  • Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend.
  • \n \n

    EOS BENEFITS : \n

    At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes :

    \n \n

  • Health, Vision, and Dental Insurance starting the 1st of the month after your start date.
  • \n

  • Meals, snacks, drinks, and desserts provided
  • \n

  • 10 Days of Paid Time Off (PTO) annually
  • \n

  • 12 Paid Holidays
  • \n

  • 6 Sick Days (available after 90 days of employment)
  • \n

  • 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)
  • \n \n

    The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

    \n

    EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

    \n

    #NAMERHV

    Pay Range

    $80,000—$100,000 USD

    [job_alerts.create_a_job]

    Data Center Manager • West Valley City, UT, US

    [internal_linking.related_jobs]
    Technology Risk Relationship Manager - Midvale, UT

    Technology Risk Relationship Manager - Midvale, UT

    BankTalent HQ • Midvale, UT, United States
    [job_card.temporary]
    Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets.Zion...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Zuora Systems Manager

    Zuora Systems Manager

    Avetta • Lehi, UT, United States
    [job_card.full_time]
    Avetta's SaaS platform connects the world's leading organizations with qualified suppliers, contractors, and vendors.We bring unmatched visibility to companies through cloud-based technology and hu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Advanced Order Processing Specialist

    Advanced Order Processing Specialist

    Staffing • Lehi, UT, US
    [job_card.full_time]
    Duration : 6 months with extension Location : Lehi, UT 84043 Schedule : Monday-Friday : 40 hours / week Payrate : $20.We are looking for an energetic, sharp, and motivated professional with strong communi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Data Center Repair Manager

    Data Center Repair Manager

    EOS • Eagle Mountain, UT, US
    [job_card.full_time]
    EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-think...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Data Center Sales Manager, Northeast Territory

    Data Center Sales Manager, Northeast Territory

    Senneca • Salt Lake City, UT, US
    [job_card.full_time]
    Delaware, Kentucky, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, Maine, Maryland and West Virginia.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Field Operations - Commercial Construction

    Director of Field Operations - Commercial Construction

    PJF Corp • Layton, UT, US
    [job_card.full_time]
    Director of Field Operations - Commercial Construction.Are you ready to inspire teams, mentor future leaders, and drive lasting success? Step into the Director of Operations role at PJF Corp.Who Ar...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Data Center Technician 1

    Data Center Technician 1

    DataBank Holdings, Ltd. • Bluffdale, UT, United States
    [job_card.full_time]
    DataBank's managed data center services are anchored in world-class facilities.Our customized technology solutions are designed to help customers effectively manage risk, improve technology perform...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager, Information Technology - Epic Prelude and Cadence - Remote

    Manager, Information Technology - Epic Prelude and Cadence - Remote

    Sentara • Salt Lake City, UT, United States
    [filters.remote]
    [job_card.full_time]
    Sentara Health is hiring a Manager, Information Technology - Epic Prelude or Epic Cadence - Remote.General Information Technology work involves managing or performing work across multiple areas of ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director Data Science (Draper)

    Director Data Science (Draper)

    ConsultNet Technology Services and Solutions • Draper, UT, US
    [job_card.part_time] +1
    This role is ideal for someone who blends strategic thinking with hands-on technical depth,.Define and execute the long-term data science strategy aligned to business priorities.Lead, mentor, and g...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    SLED Territory Account Manager

    SLED Territory Account Manager

    Hewlett Packard Enterprise • Salt Lake City, UT, US
    [job_card.full_time]
    SLED Territory Account Manager.Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their da...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Residential Appliance Repair Technician (Salt Lake City, UT)

    Residential Appliance Repair Technician (Salt Lake City, UT)

    Oath Services • Salt Lake City, UT, US
    [job_card.full_time]
    Residential Appliance Repair Technician.Lake Appliance Repair, a family-owned company since 2005, is a leading provider of residential appliance repair services, operating in 15 states with a stron...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Deal Desk Analyst 3

    Deal Desk Analyst 3

    Varite • Lehi, UT, US
    [job_card.full_time]
    Responsibilities : The primary focus of this position will be to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers, maximiz...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Administrative Assistant - Data Center

    Administrative Assistant - Data Center

    Cupertino Electric • Eagle Mountain, UT, United States
    [job_card.full_time]
    Administrative Assistant - Data Center.Final determination of a successful candidate's starting pay will vary based on a number of factors, including market location and may vary depending on job-r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Analyst, Network Strategy, Pricing & Analytics (VBC) - REMOTE

    Senior Analyst, Network Strategy, Pricing & Analytics (VBC) - REMOTE

    Molina Healthcare • Layton, UT, United States
    [filters.remote]
    [job_card.full_time]
    Analyst, Network Strategy, Pricing & Analytics guides the investment of our network partners through contract valuation and analysis to ensure access to quality healthcare services for people recei...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Central Scheduling Rep

    Central Scheduling Rep

    Tanner Clinic • Kaysville, UT, United States
    [job_card.full_time]
    Tanner Clinic has an immediate opening for a Central Scheduling Rep.Essential Job Responsibilities : .Answer and make appointments for all incoming patient calls quickly and professionally, gathering...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    SDS Systems Engineering Department Manager 3 - 7777-1

    SDS Systems Engineering Department Manager 3 - 7777-1

    Clearance Jobs • Roy, UT, US
    [job_card.full_time]
    Systems Engineering Department Manager 3.At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world.Our pioneering...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Business Manager

    Business Manager

    Victra - Verizon Wireless Premium Retailer • Bountiful, UT, US
    [job_card.full_time]
    As a Business Manager here at Victra, Verizon's largest premium retailer in the United States, you will .In addition to the day-to-day support of business sales within your .You will ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Program Manager

    Program Manager

    Resideo Technologies • Lehi, UT, US
    [job_card.full_time]
    The Program Manager will report to the Senior Manager of Program Management and will be responsible for leading the new product development cycle for multiple hardware and software products within ...[show_more]
    [last_updated.last_updated_30] • [promoted]