Director of Group Sales

Why us?

Hilton Denver City Center, the third largest hotel in downtown Denver, is part of the leading global hospitality company. We offer luxurious full-service hotels, resorts, extended-stay suites, and mid-priced hotels. For nearly a century, Hilton has provided exceptional accommodations, service, amenities, and value to business and leisure travelers. Our vision is to "fill the earth with the light and warmth of hospitality," inspiring us to create remarkable experiences daily. Our associates are at the heart of our success!

Job Overview

Supervise and manage the Group Sales operations to ensure customer satisfaction and achieve or exceed sales, revenue, and profit goals. Develop and recommend a group sales marketing plan and budget, oversee daily operations, and lead the sales team through training and guidance.

Responsibilities

• Sales & Revenue Generation : Solicit, negotiate, and secure new and repeat business through various efforts such as outside sales calls, telemarketing, mailings, referrals, property tours, and networking. Maximize room revenue to meet or exceed targets. (45%)
• Team Supervision : Lead, hire, train, develop, empower, coach, and counsel the Group Sales team. Conduct performance and salary reviews, resolve issues, foster open communication, and recommend disciplinary actions when necessary. (10%)
• Budget & Marketing : Assist in developing, implementing, and monitoring the annual group sales budget and marketing plan. Analyze market trends, competition, and client feedback. Prepare forecasts and sales reports to assess productivity against goals. (10%)
• Program Implementation : Implement company programs (e.g., Sage / Franchisor) and oversee operations to meet or exceed room night, rate, and revenue targets while maintaining quality customer service. (10%)
• Relationship Building : Develop and strengthen relationships with key corporate, industry, community, and professional accounts to enhance visibility and increase market share. (10%)
• Interdepartmental Coordination : Act as a liaison with other hotel departments through weekly meetings to ensure group needs are met as per contracts. (5%)

Qualifications

Education / Formal Training : A four-year college degree or equivalent education and experience.

Experience : Three to four years in a similar role within Hilton or other organizations.

Knowledge / Skills :

Physical Demands

Environment

Office setting with outdoor exposure during sales calls.

Benefits

Salary : USD $90,000 - $110,000 per year

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