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Vice President, Account Management
Vice President, Account ManagementMastercard • Atlanta, GA, US
Vice President, Account Management

Vice President, Account Management

Mastercard • Atlanta, GA, US
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  • [job_card.full_time]
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Vice President, Account Management

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Role :

  • Partner, lead and develop Mastercard's relationships within the community institutions sector.
  • Work directly with community banks and credit unions to co-create strategies followed by their execution with Mastercard assets and resources driving incremental value for our combined organizations.
  • Serve as an executive point of contact and leader to a team of day-to-day account managers, at times serving as both an internal / external liaison for driving our mutual business objectives.
  • Coordinate across customers and internal stakeholders, to include Finance, Business Development, Legal, Product, and Delivery teams to ensure consistent and effective customer relationship management.
  • Drive the development and execution of annual account plans that align with both our customers and Mastercard's mutual business objectives.
  • Grow and deepen relationships across all levels within your assigned book of business.
  • Leverage and influence MasterCard solutions and product management resources to deliver exceptional customer value.
  • Lead initiatives to identify and present new business opportunities to customers that will drive incremental value our customers and their end consumers.
  • Conduct quarterly business reviews and annual planning sessions with executive key stakeholders.
  • Enable and optimize teams success through creative leadership and advocacy that removes friction from our processes.

All About You :

  • Strong knowledge and success in the payments space, with proven customer account management experience.
  • Forward-thinking, with an ability for creative approaches to solve business problems.
  • Strong ability to influence and build consensus across cross-functional units, leadership levels, external partners and customer; with established negotiation skills.
  • Results-oriented and ability to perform in a fast-paced and changing environment.
  • Excellent verbal and written communication, negotiation, and project management skills.
  • Payments knowledge with a proven track record of solution selling including using functionality and problem solving to differentiate and derive value / revenue.
  • Leadership of people, processes and / or major workstreams either direct or cross-functional with accountability and responsibility.
  • Broad market awareness, able to think strategically, creatively and able to work collaboratively.
  • Location New York (Preferred), Purchase. Open to alternative Mastercard locations for the right candidate.

    • Corporate Security Responsibility :

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

    • Pay Ranges :

    New York City, New York : $245,000 - $391,000 USD

    Atlanta, Georgia : $204,000 - $326,000 USD

    O'Fallon, Missouri : $204,000 - $326,000 USD

    Purchase, New York : $235,000 - $375,000 USD

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    Vice President Account Management • Atlanta, GA, US

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